The Bouqs Company Reviews 96,920

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 10,966 reviews, reviewers had a great experience with this company. Customers consistently praise the user-friendly experience, finding the website easy to navigate for searching, purchasing, and ordering flowers. Many appreciate the smooth process, quick processing times, and the ability to make decisions easily due to clear pictures and delivery date information. People are also very happy with the quality of the flowers, often describing them as fresh, beautiful, long-lasting, and gorgeous. However, some people were dissatisfied with certain aspects of their orders and deliveries. A few customers reported receiving flowers in poor condition, with issues like wilting, mold, or not matching the online pictures. There were also instances of frustrating delivery experiences, including late arrivals, packages left in unsuitable conditions, or issues with tracking updates.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the quality, freshness,... See more

Quality

Reviewers highlight ambiguous aspects of quality. Many customers praise the excellent quality of flowers,... See more

Delivery service

Customers had ambiguous experiences with delivery services. While some reviewers praised timely and fast... See more

Order

People report ambiguous experiences with order. While some customers found the ordering process easy and were... See more

User experience

Clients share positive opinions on user experience, highlighting the ease of use of the website, with many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Website was clean and easy to navigate. Only issue I had was the flowers I picked weren’t available in the local area I was delivering to and they didn’t offer a swap until after I started the purchas... See more

Company replied

Rated 4 out of 5 stars

Easy to search and purchase what I wanted I signed up for an offer to receive 20% off my first order but it didn’t come through. I also created an account which saved $5 off $25 delivery fee (wh... See more

Company replied

Rated 4 out of 5 stars

The web page was easy to use. The initial flower arrangement I picked had one flower not available, so I had to pick a different one. The shipping cost of $25.00 was unexpected when I selected the a... See more

Company replied

Rated 3 out of 5 stars

The first few steps went smoothly, but when I put the addresses and payment information in, it seemingly wouldn't take it. I finally gave up and didn't go any further. I'm surprised to see that the... See more

Company replied


Company details

  1. Flower Market
  2. Florist
  3. Flower Delivery
  4. Flower Designer
  5. Plant Nursery

About The Bouqs Company

Written by the company



Why The Bouqs Co.?
The Bouqs Co.'s philosophy is simple: care about people, the planet, and the process of growing flowers. Bouqs believes in farm-direct, transparent sourcing, which means partnering with farmers who use sustainable growing practices like minimizing waste and recycling water. The end result? No more middlemen! Flowers stay fresher, longer —for birthdays, anniversaries, new beginnings, or just because.

Our Story & Mission
Founded with the belief that there can never be too much kindness or compassion in the world, we believe that the simple gesture of gifting flowers can transform your day, rekindle an old connection, or spark a new one. And we believe in the power of community and our shared mission: To create a better way to deliver responsibly sourced, farm-fresh flowers and gifts made with love to the people you love the most.

Eco Friendly Flowers
We’re helping farmers all over the world grow their business!  We partner with eco-friendly farms that minimize waste, recycle water, and use sustainable growing practices.  This farm direct, transparent sourcing means we say “bye” to all those middlemen and “yes” to longer lasting flowers.

Monthly Flower Subscriptions
Happiness. Delivered. Monthly flower subscriptions. Long-lasting blooms, straight from the farm--starting at $48.

Our Best Deal
Up to 30% off + free shipping. ​Plus, exclusive discounts on one-time orders.​ Skip, cancel, or pause your subscription any time after your first order.

Flexibility
Pick your frequency, with options from weekly to every other month. Customize your subscription once and let us do the rest, or choose the recipient, date, and flowers for each delivery.

The Best Blooms
Access to a curated collection of Bouqs from eco-friendly farms makes for memorable unboxing, every time.

Wedding & Event Flowers
Get the wedding and event flowers of your dreams while sticking to your budget. Choose from our selection of pre-arranged wedding arrangements or go the DIY route using bulk flowers to create personalized arrangements for any event.

Shop The Bouqs Collections
Flowers
Subscriptions
Birthday & Occasions
Next Day Flower Delivery
Plants
Flowers Under $50
Flower Deals
Corporate Gifting
Retail
Shop In Store

Contact info

3.8

Great

TrustScore 4 out of 5

97K reviews

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Rated 5 out of 5 stars

Remarkable service

Arriving in timely mnner. Living up to their warranty. Courteous and helpful staff. Beautiful arrangement with instruction for care to make them last. If following directions, your flowers could last 2-3 weeks. Love their flowers!!!

10 May 2026
Unprompted review
Rated 5 out of 5 stars

I was gifted such a beautiful bouquet…

I was gifted such a beautiful bouquet of roses for my birthday. They came in a box and didn’t look amazing at first sight. But once I put them in water they just became magnificence in a vase. Absolute beauty that lasted much longer than what I expected. What a treat. I hope to get more beautiful surprises like this in the future from my husband and I can’t wait to gift them to others. Great job Bouqs!!!!

4 May 2026
Unprompted review
Rated 5 out of 5 stars

Bouqs for life!!!!!

Bouqs is amazing!! I’ve ordered from them twice for Mother’s Day flowers. Don’t be disappointed when they aren’t bloomed when you get them—that’s when the *magic* starts! They bloom very quickly over the next few days and I love watching it and seeing how colorful they are. It’s also so cool to watch the flowers ship from South America. I love it. I will get a party box for myself when I get my new place.

1 May 2026
Rated 5 out of 5 stars

I've been receiving Bouq's flowers…

I've been receiving Bouq's flowers every year for Mother's day for maybe the past 3 years. The flowers are always so beautiful and packaged well. I love flowers but struggle on how to make a beautiful arrangement myself. I figured I'd try my own subcription.

17 May 2026
Rated 1 out of 5 stars

Awful mothers day gift

Awful mothers day gift. I ordered 40 tulips and got 25 stargazers. On top of it the delivery went to the wrong house and my elderly mother had to go search for them and had to climb up an entire flight of stairs and back down. Ugh

7 May 2026
Rated 5 out of 5 stars

Purchased flowers for my Mom

Purchased flowers for my Mom, and Grandmother. One bouquet arrived perfectly and flowers looked amazing. The other also initially looked fine, but the recipient discovered tiny cracks in the vase that was part of the order. When I reached out for help, customer service was phenomenal. Will definitely buy flowers from Bouqs again.

9 May 2026
Unprompted review
Rated 1 out of 5 stars

Flowers delivered 10 days late and partially wilted

It was an ordeal. I felt like customer service was just stringing me along, making me jump through unnecessary hoops every day after failing to deliver my order to a post surgery patient.
It was unpleasant. The intended recipient waited 10 days and the eventual substitute delivery was partially wilted.

15 May 2026
Rated 3 out of 5 stars

Limited Selection

There was very limited selection for a quick delivery date. This was for a sympathy arrangement and many of the delivery dates were 10+ days out. I don’t know if it was so limited because I had a Groupon, but I was a bit disappointed that I had to choose a not so nice arrangement just so I could get it within a reasonable amount of time.

16 May 2026
Rated 4 out of 5 stars

Beautiful pictures

Beautiful pictures. Only rub was that the “available date” on the picture did not match availability on calendar so the time I spent was longer than expected for what could arrive on time.

16 May 2026
Rated 5 out of 5 stars

Mother's Day 2026

Latest arrangement for Mother's Day was the best yet. Very colorful with a lot of blooms. The arrangement was a florist pick. It was a very good choice. All lilies.

7 May 2026
Unprompted review
Rated 1 out of 5 stars

Mother's day order gone bad

I ordered a bouquet for my mom for Mother's Day, and set the delivery day at a later day, May 14th, due to them going out of town for Mother's Day weekend. The florist the request went to delivered it on May 9th, and did not ring the doorbell to let them know there was a delivery so my parents did not know it was there until they took their dog out. By that time, the flowers were wilted and the bouquet looked awful since it was set in the sun for who knows how long. They were wanting to go by the florist who delivered so they could complain and also get a lot of the flowers replaced. I was on the bouqs customer service chat for over two hours trying to get the order fixed. They would not give me the name of the florist who delivered the arrangement, which I think they should no longer use, and could not get a refund, only a credit for another arrangement. I used to have a monthly membership with Bouqs awhile back and the flowers were always fresh. I am very disappointed all around for this order as it was delivered 5 days earlier than requested and the arrangement looking very wilted. I will use the credit, but not using the company after that.

8 May 2026

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