Bendigo Bank Reviews 129

Created with AI, based on recent reviews

Considering 45 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the customer service, finding it appalling and difficult to reach a representative. They frequently encountered issues with their accounts, including unexpected freezes and problems accessing funds, particularly after the merger with Adelaide Bank. Customers also reported significant frustration with payment processes and the bank's communication, often receiving no response to inquiries or being given misleading information. Some people were dissatisfied with the staff, noting unhelpful and rude interactions, and long wait times. However, a few other people also felt that some staff members were very helpful, polite, and provided good service, especially at specific branches.See more

Reviews shaping this summary

After explaining that my debit card doesn’t work in most places in Indonesia, their team investigated and obviously found no fault with their card. All the terminals are faulty and the internet keeps... See more

Accounts were transferred by Bendigo from Adelaide bank. However the transfer was badly handled, important details like tfn were not transferred and we have lost a lot of money. A terrible experience,... See more

Shocking service ..no service trying to speak to customer service on line. Waited an hour no sign of call being answered. I wanted to deposit an inheritance with them..a large amount of money. OMG rid... See more

Used my card to pay for something online which apparently breached the banks terms and conditions so my account has now lost features such as payid and I cannot transfer money using the app or e-banki... See more