I installed the 40 thread carpet-very realistic. Sales dept checked in on me every month until I ordered but weren’t pushy about it and answered all my questions. Great price for the quality I receiv... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I had Artificial Turf installed this week I’m very happy with the product. Raul was a great help in informing me of an installer. Yony Gonzales from LCSS, LLC. Him and his workers did a beautiful job.... See more
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I am a repeat customer. Salesman provided info I needed and followed up as necessary in a timely manner. Order shipped out quickly and correctly. Product is as described. I even recommended to our... See more
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Megan, by far, had the best customer service I've ever encountered in dealing with any company. Her product knowledge and communication was exactly what I needed in choosing Artificial Turf Supply as... See more
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Company details
About Artificial Turf Supply
Written by the company
Artificial Turf Supply sells the highest quality artificial turf products at the best values to businesses & consumers nationwide for residential, commercial, playground & athletic turf applications.
Combining our easy-to-use, customer-oriented website and our high-quality products, Artificial Turf Supply has become one of the leading fake grass supply companies.
This innovative approach to artificial turf & synthetic turf has given our customers the freedom to receive price quotes on artificial turf & even find a turf installer through our online artificial turf portal.
Our synthetic turf products are manufactured from the highest quality components in the world, making our suite of synthetic turf & artificial grass products stronger, safer, softer and more realistic than any other synthetic lawn grass on the market!
No matter what synthetic lawn solution you are after, the Artificial Turf Supply experts have you covered!
When you buy artificial turf, you can enjoy all of the benefits listed above as well as:
No Watering, No Mowing, No Weeding, Child, Pet & Environmentally Safe, No Need for Chemicals, 20-25 Year Life Expectancy, Increased Property Value, Pays for Itself (in Water & Maintenance alone).
Realistic, life-like, year-round play! Questions? See our FAQ’s or Ask Us.
Contact info
2205 Faraday Ave, Suite J, 92008, Carlsbad, United States
- (877)525-TURF
- salessupport@artificialturfsupply.com
- artificialturfsupply.com
4.7
Excellent
452 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I liked how prompt they were in…
I liked how prompt they were in delivering me samples and also when I ordered I was trying to convey a time of when I needed it by. Unfortunately it was shipped before I needed it but they responded and took it back till I needed it and saved me time and money so I was glad about that. The instructions on there site for install also was helpful.
22 July 2024
Reply from Artificial Turf Supply
Thank you so much for the feedback! A winning solution that makes the customer happy, makes us happy. We appreciate the opportunity to work with you on your project.
Delivery on time on promise
Delivery on time on promise. Great experience staffs, especially Matt Torres. Quick response and handle very professional.
22 July 2024
Reply from Artificial Turf Supply
Thank you Andy, we appreciate the feedback and will make sure to pass the kind words on to Matt!
Great product as usual just wish you…
Great product as usual just wish you would provide shipping that includes off loading the product at site
22 July 2024
Reply from Artificial Turf Supply
Thanks for sharing! We appreciate the feedback as we are always looking for ways to improve our customer experience.
Great experience
Very responsive to my inquiry and made sure I had all the supplies I needed for a great install.
19 July 2024
Reply from Artificial Turf Supply
Thank you for sharing, we appreciate it!
Highly recommended
Efficient communication, all information well explained, great service and great products.
15 July 2024
Reply from Artificial Turf Supply
Awesome, thank you for sharing!
Reply from Artificial Turf Supply
Thank you for the positive feedback! We appreciate it.
Very efficient getting order placed and…
Very efficient getting order placed and then tracking information on trucking company.
12 July 2024
Reply from Artificial Turf Supply
Thanks for sharing, we appreciate your positive feedback!
Reply from Artificial Turf Supply
Glad to hear you are satisfied with the product! We appreciate the feedback, thank you.
7/22/24: Oh no! We are here to help make it right for you. One of our customer service specialists will reach out to understand better. Please let us know what happened. Thanks!
great communication
8 July 2024
Reply from Artificial Turf Supply
We appreciate the feedback, thank you!
Customer Service and Quality Sells
Was great learning about the product and understanding what is necessary for a good installation. I was doing this myself, never had before. Kyle was a great resource of info and was timely and punctual! Outstanding service. The turf is now installed and looks amazing. Thank you for being one of the few companies in the US to offer outstanding service.
8 July 2024
Reply from Artificial Turf Supply
Thank you for sharing, Chris! We appreciate the feedback and are thrilled to hear your yard looks amazing.
Reply from Artificial Turf Supply
Thank you for the kind feedback, we appreciate your business!
Reply from Artificial Turf Supply
Thank you, Florence!
Everything was great.
24 June 2024
Reply from Artificial Turf Supply
Thanks for sharing, we appreciate it!
Reply from Artificial Turf Supply
Thanks Nathan! We appreciate the kind feedback.
Reply from Artificial Turf Supply
Thanks for sharing, we appreciate the kind words!
They recommended Yony Gonzalez for…
They recommended Yony Gonzalez for installation of 80-TS
Yony and his team exceeded our expectation and did very high quality job
Very happy with workmanship and quality
17 May 2024
Unprompted review
Reply from Artificial Turf Supply
Thanks for sharing! We are thrilled to hear your project surpassed expectations. Enjoy!
Extra fees add up
Wow, I got a decent cost per sq. ft. on 35 oz putting turf if I pick up it from Tracy. I have an up charge labeled "shipping" to wrap the turf. I have two rolls at 15' x 12' so paying to wrap both. For ease of fit in my truck I asked to roll loosely on 12' versus 15'. I was told that's an additional charge per roll, in addition to what I am already paying, to wrap the rolls. So now I'm paying to wrap them paying again to wrap? WT#? I'm driving 263 miles round trip to pick up the turf. Adding in the fees with this turf company I found 50oz turf, through another supplier/company, at only $42.00 total more for the same sq.ft. and no added fees. Do some research as this turf company has too many extra fees that add up.
30 May 2024
Unprompted review
Reply from Artificial Turf Supply
Thank you for the feedback and we are sorry that we weren't able to help with your turf project. While we strive to keep our turf costs low and handling fees transparent, we appreciate your input as it helps us improve our services.
I made contact via email
I made contact via email. Received fast response that was informative but not pushy. They gave me a recommendation of an installer in my area. (Very rural north Georgia mountains). The installer came immediately from over an hour drive away to look at my project make recommendations and give me a materials and installation price. Only glitch was getting samples because I have multiple homes and samples went to the wrong address. The installer did the work faster and earlier than expected and we love the results. Thank you we took a red mud and weeds back yard and turned into a great place to spend time.
28 May 2024
Reply from Artificial Turf Supply
We love to hear it! Thank you for sharing, we are honored to be a part of making your backyard come to life!
The installation crew did a great job
The installation crew did a great job. My yard looks awesome! Very pleased. Now I’m thinking I should have don’t front and back.
28 May 2024
Reply from Artificial Turf Supply
We appreciate the kind words and are ready to support you when you want to start the next phase of your project. ;-) Thanks, Ray!
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