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Review summary

Created with AI, based on recent reviews

Evaluating 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and supportive approach, highlighting their expertise and dedication. Many people found the user experience excellent, noting the well-planned structure of learning and the ease of accessing resources through their app. The customer service is frequently described as exceptional, with individuals appreciating the personalized guidance and quick responses. However, some people were dissatisfied with aspects of the service, mentioning that classroom sessions could be drawn out or that the training didn't always feel tailored to their needs. A few other people also felt that communication was inconsistent, with different information provided by various staff members, and some expressed concerns about the workload and the pressure to complete assessments quickly.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their coaches and tutors for being... See more

User experience

Customers consistently express satisfaction with the user experience, highlighting the smooth operation from... See more

Service

Reviewers highlight ambiguous aspects of service. Many customers praise the excellent service, thorough... See more

Customer service

Users describe positive interactions with customer service. Many customers highlight the exceptional support,... See more

Application

Consumers find ApprentiFy to be a positive experience. Many reviewers highlight the fantastic course... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good classroom sessions, interactive and engaging. Some classroom sessions are drawn out and long-winded - think group work that lasts a whole day, but could be wrapped up in a few hours. The coaches... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant course to be on and both Caroline and Mark ensured we understood the whole syllabus and ensured I understood the why, when, what, how, where on all aspects of the course and espec... See more

Rated 5 out of 5 stars

Thank you, Apprentify, for helping me attain a Distinction grade in my Data Analyst Apprenticeship (Level 4). I want to sincerely thank you for your guidance and support throughout the course. The... See more

Rated 5 out of 5 stars

Apprentify has helped me learn so much about digital marketing, and now I feel confident and well prepared for the industry. I’ve had great support throughout the journey. A big shoutout to Simon for... See more


Company details

  1. Recruitment Service
  2. Business School
  3. College
  4. Institute of Technology
  5. Sixth Form College
  6. Talent Agency

Written by the company

Here at Apprentify, we pride ourselves in offering a unique approach to turn aspiring marketers into business-ready experts. We’ve dedicated time and effort to perfect our specialist apprenticeship programme – so whether you’re looking to develop your career or seeking to advance your team, we can make it happen.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

196 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 14% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Fantastic experience with Apprentify

Fantastic experience with Apprentify. I had Chris Schumacher as a coach and couldn't recommend him enough. I received so much helpful guidance and support throughout the whole process which led me to a distinction. Thanks so much!

13 October 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Training Provider!

Apprentify has been amazing throughout this whole process. They are very supportive and will put soo much effort in making sure you can get the best grade possible. I completed my apprenticeship and achieved a distinction alhamdulillah! My development coach was Tow and she was honestly the absolute BEST throughout, helping me with all sorts of things, ensuring I understand what needs to be done, continuously checking in to make sure im okay with the workload etc.

Thank you so much Apprentify!

3 October 2025
Rated 5 out of 5 stars

Great

Had great support from my coach Cristian throughout and enjoyable tasks that were relevant.

23 September 2025
Rated 5 out of 5 stars

I had a great time while participating…

I had a great time while participating in my apprenticeship with apprentify, they had amazing staff that taught well, including my development coach Tow Wilkinson, who went above and beyond whenever I had a question or needed help. The classroom sections were fun and informative, mine were hosted by Becky, and I got to meet a lot of other people doing the same course as me, letting me make some more friends. Overall great experience!

26 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Support

Excellent support through my apprenticeship, was well looked after. Whole process was managed and taken care of, I just had to focus on what mattered, the learning.

28 July 2025
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Reply from Apprentify

Thank you for your review! We're glad to hear that you had a lot of support throughout your apprenticeship.

Rated 5 out of 5 stars

I had great support from my coaches…

I had great support from my coaches Laura and Nicola, who helped me through my apprenticeship journey with Apprentify and The Juice Academy. The blended learning of online and in-person created a lovely supportive environment for my learning.

7 July 2025
Unprompted review
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Reply from Apprentify

Thank you for your review, Annie. We're glad you had a great experience on the course!

Rated 5 out of 5 stars

Very good apprenticeship coach

I had very good support from my coach Gio. Any problems and queries i had through my apprenticeship were answered well with speed. The quality of training was also very good.

23 June 2025
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Reply from Apprentify

Thank you for your review and kind words about Gio!

Rated 4 out of 5 stars

My apprenticeship experience

My skills coach Liliane was supportive with me throughout the programme, and she helped in any way that was possible which allowed me to succeed as a result.

17 June 2025
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Reply from Apprentify

Thank you for your review, Bradley!

Rated 5 out of 5 stars

Well worth doing!

I work in the higher education sector in a marketing department. My employer allowed me to take on my Level 4 Marketing Executive apprenticeship with Apprentify to enhance my skills and be able to take on larger projects.

Overall, I'd say it was a fantastic course and well worth doing. I've learned so much through my classes and independent study, and I can get more involved with strategic conversations and projects. It honestly makes my job easier now, I can actually understand a lot of the lingo and terms.

Not really a criticism, but something to be aware of is that the materials were quite business/sales heavy (which is great for most people taking on this course), but not so much for working in education.

That being said, it didn't really make it more challenging, but sometimes you do have to be a bit more creative to work around your individual circumstances. Whenever I was struggling, my tutors were on hand to help me relate it back to my sector.

It actually helps you learn the theories more and understand how marketing works in each sector.

Also, just want to give a special shout-out to my class teacher, Simon Rayson, and my tutor, Bianca Glynn. You guys were absolutely fantastic, and I want to say thank you for all your help through my Level 4.

13 June 2025
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Reply from Apprentify

Thank you very much for your review!

Rated 5 out of 5 stars

From Uncertainty to Distinction: My Apprentify Experience

After beginning my apprenticeship with a provider that ultimately ceased trading due to an Ofcom failure, I was at risk of running out of funding and stalling my progress. Joining Apprentify midway was a turning point: they welcomed me back into learning, secured the resources I needed, and, most importantly, Mark B’s expertise kept me focused and motivated. His deep industry knowledge, practical insights, and unwavering support transformed my experience, culminating in a Distinction in my End-Point Assessment! I couldn’t have asked for a more dedicated coach or a more professional apprenticeship provider.

10 June 2025
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Reply from Apprentify

Thank you so much for your review, we're so glad that you had a positive experience!

Rated 5 out of 5 stars

The structure of learning was amazing

The structure of learning was amazing, very well planned and thorough. But, the main person that made my experience so enjoyable was my coach Nihal, she went above and beyond and supported me through every step and change, so thankyou :)

2 June 2025
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Reply from Apprentify

Thank you so much for your review, Josh, we're so glad that you had a positive and enjoyable experience!

Rated 1 out of 5 stars

Apprenticeships

I have emailed apprentify twice regarding info on apprenticeships and I have recieved no response.

2 June 2025
Unprompted review
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Reply from Apprentify

Hi there, we're sorry to hear that you've had trouble getting in touch with someone! If you've had issues getting through via our email info@apprentify.com. Pop us a message on our Instagram https://www.instagram.com/apprentify/ or Linkedin: https://www.linkedin.com/company/apprentify/ and one of our Marketing team members will direct you to the right person! We apologise again that you've had this inconvenience!

Rated 3 out of 5 stars

Level 4 Sales Apprenticeship

While I was told the training would be tailored to my needs, it didn’t always feel that way, and the mock exams didn’t fully prepare me for the real assessments.

That said, some staff members were helpful along the way, and I appreciate the support I did receive (by multiple trainers). With more consistency and clearer guidance, I believe the experience could be even better for future learners.

28 May 2025
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Reply from Apprentify

Thank you for your honest review! We will take this onboard.

Rated 4 out of 5 stars

Good classroom sessions

Good classroom sessions, interactive and engaging. Some classroom sessions are drawn out and long-winded - think group work that lasts a whole day, but could be wrapped up in a few hours. The coaches and trainers are very friendly and approachable, and the activities on BUD (the learning platform) are relevant and varied. The 6 weekly check ins are helpful to stay on track. It can feel a little distant, so if you aren't self-motivated, you may struggle.

23 May 2025
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Reply from Apprentify

Glad to hear that overall you had a good experience on your course!

Rated 5 out of 5 stars

Apprentify went above and beyond

Apprentify went above and beyond. Ellis the original apprenticeship coach and Cristian who took over once Ellis left were both fantastic and helpful. It was easy to contact them. Apprentify helped me through the Apprenticeship process and I would recommend them to future Apprentice's and companies looking for a provider.

15 May 2025
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Reply from Apprentify

We're so glad you had a positive experience and enjoyed your course!

Rated 4 out of 5 stars

My time with Apprentify

Overall I thought that my time with Apprentify was good. The consistent feedback and support from my tutor was very helpful with getting me through the course.

Somethings that didn't work as well for me was that the lessons weren't the most engaging they could be. It was a lot of sitting quietly and listening for 8 hours a day, sometimes back-to-back and I feel like this wasn't enabling me to get the most out of my lessons.

Overall I thought the course was enjoyable, it was also very interesting to me as it's something I look into outside of work and the projects I had to work on helped me to develop both personally and professionally.

9 May 2025
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Reply from Apprentify

We're glad that you overall had a good experience and we're sorry that you didn't find the sessions engaging, we understand that it can be difficult being sat for the online sessions.

It's good to hear that the projects you worked on helped you develop both professionally and personally!

Rated 5 out of 5 stars

Excellent Support and Structured Learning Experience

I have recently completed a level 4 Business Analyst apprenticeship through Apprentify. Throughout the programme, I felt consistently supported by both my Development Coach and the wider Apprentify team. The online sessions were informative and engaging, and the platform made it easy to track my progress and access any materials. Everything was well planned out with clear communication and encouragement at every stage - especially during my end point assessment, which I felt well prepared for due to their support. I'd highly recommend Apprentify to anyone looking to grow their skills while working in a professional environment!

9 May 2025
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Reply from Apprentify

We're glad to hear that you felt supported throughout your apprenticeship. Thank you for your review, Connie!

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