We booked a nice holiday on Cyprus
We booked a nice holiday on Cyprus. One of the three accommodations was dirty and so cold, that we had to wear our winter coats to stay warm. We managed by being away with the car and by dining in restaurants. We tried to solve this problem with the company, but they stood not open for feedback and solutions. They promised us a refund in one of the discussions, however, at the end we a glass of wine was the only compensation we got. Much time had wasted with endless discussions. That is a pity, because the other part of the arrangements went perfectly well.

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