&Olives Travel Reviews 

1,166
•
TrustScore 4.5 out of 5

4.4

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Company details

  1. Tour Operator
  2. also in
  3. Travel Agency

Written by the company

&Olives Travel is een Nederlandse reisorganisatie gespecialiseerd in bijzondere reizen binnen en buiten Europa. We combineren unieke bestemmingen met kleinschalige accommodaties, lokale ervaringen en persoonlijke service. Reizen met &Olives betekent kwaliteit, comfort en zorgeloos genieten.


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4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.4

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(1,166)

198 reviews in the last 12 months

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Rated 2 out of 5 stars

We booked a nice holiday on Cyprus

We booked a nice holiday on Cyprus. One of the three accommodations was dirty and so cold, that we had to wear our winter coats to stay warm. We managed by being away with the car and by dining in restaurants. We tried to solve this problem with the company, but they stood not open for feedback and solutions. They promised us a refund in one of the discussions, however, at the end we a glass of wine was the only compensation we got. Much time had wasted with endless discussions. That is a pity, because the other part of the arrangements went perfectly well.

15 February 2025
Unprompted review
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Reply from &Olives Travel

Thank you for your feedback. We’re glad to hear that parts of your trip went well, but we regret that one of the accommodations did not meet your expectations. It’s unfortunate that resolving the issue took so much time and that the compensation was not as expected. We appreciate your input and will use it to improve our services. If there’s anything else we can do for you, please let us know.

Rated 5 out of 5 stars

Helpful

So far, very helpful and quick to respond.

1 February 2023
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Reply from &Olives Travel

Thank you very much!

Rated 2 out of 5 stars

We were less than satisfied

Unfortunately we were not very satisfied with this vacation. We booked a fly and drive with &Olives, but had to book the car ourselves (for significantly more money) as they couldn't find a car for us. 1 hotel (Estalagem Encumeada) that they booked for us to stay in for 2 nights was so bad (terrible sewage smell in the hotel, unfriendly staff, uncomfortable beds, and the breakfast room was so cold we had to stay bundled up to eat, and mold in the butter!) we left and stayed somewhere else (at our own cost). We opted to fly out of Duesseldorf as it was cheaper, but ended up having to pay almost €400 for luggage (which we we told was included).

They get 2 stars because 3 (of the 8) hotels were very nice. Pestana Churchill Bay, Aqua Natura Bay (which I specifically requested for 2 nights) and 1905 Zino's Palace were beautiful with wonderful food, comfortable rooms, and very friendly staff. Solar de Bica had friendly staff but rooms were a bit small. Hotel Como and Dom Pedro were clean but the beds were not comfortable, food was only ok, and it was loud. You heard people coming and going at all hours.

Maderia was beautiful and the food and people were lovely. Highly recommended going, we would not recommend using this company.

4 June 2022
&Olives Travel logo

Reply from &Olives Travel

Good afternoon,
Thank you for your review and we are sorry to hear that your experience was not satisfactory. Can you please get in touch with us by sending an email so we can look into this.
Kind regards,

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