Alpine Property Reviews 65

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I sold an old house in the French Alpes through Alpine Property. The agent assisting me was Ms. Anna from Lullin. She was very helpful, professional, worked hard and had a lot of patience. She guid... See more

Company replied

Rated 5 out of 5 stars

I cannot thank Shane at Alpine Property enough - he was amazing, very knowledgeable and a really nice guy! He helped us every step of the way through our property purchase. It was actually a lot simpl... See more

Company replied

Rated 5 out of 5 stars

We found a property in France, Haute-Savoie, this is a 2nd home, for holidays etc. Anna from Alpine showed us a number of properties in the region, varying costs and locations (at our request), we... See more

Company replied

Rated 5 out of 5 stars

Finding our perfect chalet in Châtel was a challenge, but Ed made it feel effortless. As Brits, we appreciated his expert guidance every step of the way. We wanted a fixer-upper, and Ed's knowledge of... See more

Company replied

Company details

  1. Real Estate Agency

Written by the company

FR - Pionnière dans la transaction immobilière en ligne depuis 1999 dans les Alpes, nous nous sommes spécialisé dans la vente de biens dans les station de ski Françaises de Haute Savoie. Nos 15 agents sur place, possédant chacun, une très bonne connaissance de leur secteur. EN - Pioneers of online estate agency in the Alps since 1999. We specialise in the well known ski resorts of the Haute Savoie in France. Our 15 agents live in locally so have an intimate knowledge of their local markets.


Contact info

4.8

Excellent

TrustScore 5 out of 5

65 reviews

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Rated 5 out of 5 stars

Shane and Lexie were both very…

Shane and Lexie were both very professional and gave me a lot of help in our sales process. I would highly recommend Alphine Properties. Their fluency in English and French was also a great help.

19 December 2023
Unprompted review
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Reply from Alpine Property

Thank you very much, we are glad to have helped. We'll let Shane and Lexie know too.

Rated 5 out of 5 stars

Highly professional and helpful agency

The process of selling can be daunting, especially if not in your own country. Ailsa was brilliant and guided us through the process clearly and assisted in any way she could.
The procedure can be slow and complicated and having help to translate and explain documents together with liaising with the notaire was invaluable.
I wouldn't hesitate in recommending Ailsa and Alpine Property.
Many thanks.

18 December 2023
Unprompted review
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Reply from Alpine Property

Thank you for this super review Peter. I will pass it on to Ailsa. All the best from the Alpine Property team.

Rated 5 out of 5 stars

Seamless sale of Alpine chalet

Alpine Property managed the sale of our chalet in Saint Jean d'Aulps, France. Ailsa took the time to carefully match our property with the perfect buyers by engaging with the marketplace, rather than just relying on marketing and website traffic. The service was absolutely first class at every stage and Ailsa's advice was always faultless. We have nothing negative to say whatsoever - thoroughly recommended!

6 April 2022
Unprompted review
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Reply from Alpine Property

John, thank you so much for taking the time to gives us this excellent review and feedback. We wish you well for the future!

Rated 5 out of 5 stars

Outstanding service

We have recently sold a property in Samoens, and have received outstanding service from Lexie and Shane in Samoens.
From the beginning they helped us through the process: the photos of the property that were taken were excellent, the updates following viewings were most helpful and when the the sale was nearing completion, the process with the notaire was smooth and well explained.
They both are highly effective at anticipating problems in advance, and are excellent at communication.
I cannot recommend the team at Alpine Property and Lexie and Shane highly enough if you are thinking of selling your property.

7 March 2022
Unprompted review
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Reply from Alpine Property

Thanks so much for this review Liz, I'll make sure that Lexie and Shane see it too.

Rated 5 out of 5 stars

100% Recommended

We have just completed our purchase of our little apartment in Morzine and would 100% recommend Ailsa at Alpine Property who demonstrated excellent communication proved extremely knowledgeable ,efficient and professional we cannot thank her enough. If you are looking to buy in or around Morzine this agent takes some beating !

1 March 2022
Unprompted review
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Reply from Alpine Property

Thanks for this lovely feedback, I will pass it on to Ailsa. Reviews like this certainly lift all our spirits.

Rated 5 out of 5 stars

Grateful for excellent service while buying in France

As a buyer I was extremely happy with the service I received from Lexie and Shane in the Samoens office. Buying abroad is always going to be a challenge, but they were honest and open about the property and the process. They stayed in touch throughout and advised me on mortgage brokers, notaires, insurance, bank account, utilities and more. They made a difficult process accessible and I am very grateful for their work.

27 February 2022
Unprompted review
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Reply from Alpine Property

Jack, I'll pass this on to Lexie and Shane, thanks. We really appreciate the fact you have taken the time to leave this review here. Internet based companies like us sometimes struggle to come across as "real", which as you know, we definitely are !

Rated 5 out of 5 stars

Ailsa was exceptionally available and…

Ailsa was exceptionally available and efficient.
She answered all our legitimate questions as foreign buyers. She also acted as a very efficient intermediary and translator with the seller.
Without a doubt, if one day we resell, we will call on her services!

13 January 2022
Unprompted review
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Reply from Alpine Property

Thanks for you review. I'm sure it will help our future clients. Good luck in your new property !

Rated 5 out of 5 stars

Easy apartment sale with no language barriers

I was somewhat dreading selling the apartment but Ailsa at Alpine Property made the whole experience easy. Having someone fluent in French and so well-versed in the local procedure made for an effortless sale. I was well informed at every stage and she was always available to answer questions and assist in any way – invaluable during a pandemic when you can't even enter the country.

8 January 2022
Unprompted review
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Reply from Alpine Property

Thank you so much for your lovely review. I will pass it on to Ailsa.

Rated 5 out of 5 stars

Smooth & well managed - despite lockdown!

Recently completed our property purchase in Samoens, working with Lexie supported by Shane. They were great throughout and we felt really fortunate to be working with them through the process.

It went really smoothly, even though we started and completed the whole process during the COVID lockdown. We did everything remotely - I don't think it would have been possible to complete the process without them as we went through viewing, shortlisting, agreeing a price, selecting the notaire, completing all the papework, transferring funds, completing.

Lexie / Shane were great - extra photos, walking the grounds over Zoom, helping us understand the process and requirements.

Post-sale, nothing but a good review here too, with helpful contact lists and helping us with some work we want to do here. They know the area and people here really well, which means we have access to the best local tradespeople rather than spending many years working that out for ourselves.

Really pleased to be working with Lexie & Shane and would recommend without hesitation.

27 August 2021
Unprompted review
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Reply from Alpine Property

Tim, thanks so much for you review and extensive feedback. Our whole team appreciates it.

Rated 5 out of 5 stars

Alpine Property - a huge thank you to Ailsa Bishop

Huge thanks to Ailsa Bishop of Alpine Property for her outstanding advice thoughout the research and purchase processes. She knows her market inside-out, and she always has her ear to the ground for relevant local information ... but most importantly she really connects with and listens to a buyer, and understands their requirements perfectly, all the better to guide them. Many many thanks, Mike and Claire.

16 June 2021
Unprompted review
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Reply from Alpine Property

Thank you very much for this kind review. I'll pass on your thanks to Ailsa. Good luck for the future and all the best.

Rated 5 out of 5 stars

Ailsa was brilliant

Ailsa was brilliant, made the whole property purchase in a different country really straight forward. She always went the extra mile to make sure that we understood what we were doing and what the next steps needed to be. Fabulous!

8 February 2021
Unprompted review
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Reply from Alpine Property

Sue, thanks for your lovely feedback, I will pass it on to Ailsa so she knows. All the best!

Rated 5 out of 5 stars

Not your average French service

I've been looking for property in France for around five years and had hundreds of interactions with agents. Never in that time have I experienced the level of customer service I got from Ailsa and Gareth at Alpine Property. They really went out of their way to give me answers to my demanding questions and not only provided great responses, fast, but gave much more detail than I could have expected. I also think they are creating lots of extremely useful content to help buyers better understand what they are getting in to. Hats off, more like this please!

23 December 2020
Unprompted review
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Reply from Alpine Property

Gill, thanks for your kind words and excellent review. It really gives us a boost!

Rated 5 out of 5 stars

Outstanding service

The service provided by Ailsa went way beyond what one can expect. Outstanding service and knowledge of the local market served both buyers and sellers very well. As such she is highly recommended.
If she represents the standard for the whole organisation this is the place to be.

23 December 2020
Unprompted review
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Reply from Alpine Property

Herman, thank you so much for taking the time to gives us this excellent review and feedback. We wish you well for the future!

Rated 5 out of 5 stars

We have had an outstanding experience…

We have had an outstanding experience with our Alpine Property Agent, Ailsa. We've been looking for properties of all shapes and sizes over an 18month period and she stuck by us, taking us through the journey with so much valuable information and consideration. She didn't have an easy brief either as our wishes evolved a couple of times! Finally, we have landed in a stunning corner of the mountains, in a beautiful home that we are excited to make our own. We cannot recommend Ailsa strongly enough. Thank you, thank you, thank you!

18 December 2020
Unprompted review
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Reply from Alpine Property

Caitlin, thanks for your 5 star review! We are really pleased to be able to welcome you to our little corner of paradise too ⛰️❄️

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