All Checked Up Reviews 266

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency and professionalism, often highlighting the quick response times and rapid delivery of results. Many people found the staff to be friendly, knowledgeable, and reassuring, making the overall experience pleasant and comfortable. However, some customers experienced issues with the product itself, specifically with the finger-prick test kits not yielding enough blood for a sample, making the kit unusable. A few other people also felt that the results took longer to receive than advertised, requiring them to chase for updates.

What people talk about most

Service

Reviewers mention positive feedback about service. Customers consistently praise the first-class,... See more

Staff

People report positive experiences with staff. Customers consistently praise the staff for being friendly,... See more

Response time

Clients share positive opinions on response time, with many reviewers praising the speed of service.... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast... See more

Product

Customers had ambiguous experiences with the product. Some reviewers received their kits and results quickly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing company got the home testing kit fast it had very well detail leaflet inside to help you do at home, got my results back in less the 24hr from them receiving my test. Also received a birthday... See more

Rated 5 out of 5 stars

A really rare and great company. Felt at ease throughout having bloods taken. Fully informed about the service and the friendly staff were very knowledgeable and professional who couldn’t do enough... See more

Rated 5 out of 5 stars

Fantastic service. I booked in with AllcheckedUp to have the complete well person blood test. The pharmacist was very helpful in answering any questions I had. I was given an appointment within a day... See more

Rated 5 out of 5 stars

Very friendly and efficient service, competitively priced. Test was picked up around midday and back with All Checked Up by 3.00 pm. Results of test were back just after midnight the following day, th... See more


Company details

  1. Pharmacy

Written by the company

Private Blood Tests, Health and Cancer Screening In-Person or At-Home


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

266 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Firstly can I just say how grateful I…

Firstly can I just say how grateful I am to this company for the brilliant services they provide especially when things go wrong with your health and you can't access the NHS quick enough.Buying a test kit from them was super easy and so well detailed and explained every step of the way I felt in very safe confident hands and felt that they had everything covered I would recommend them no problem and use them again without hesitation

22 May 2024
Unprompted review
Rated 5 out of 5 stars

The best private clinic I have ever…

The best private clinic I have ever been to. The staff were so smiley, kind and warm. Made me feel like I was home. The cherry on top was a goodie bag with several little gifts as well as a metallic water flask to use to stay hydrated. Would genuinely recommend this clinic as their prices are so down to earth.

14 May 2024
Unprompted review
Rated 5 out of 5 stars

A GREAT COMPANY

A Great company. Efficient.
Spoke to LINDA who was an EXTREMELY lovely person to discuss results with.
Would recommend this company.

10 May 2024
Rated 5 out of 5 stars

Great service at a very reasonable price

Sample recieved by them Friday, result sent Tuesday. (BH weekend) so as per advertised. Triple therapy included on a positive result as part of the test price which is great for the price. Wouldn't hesitate to use it again.

30 April 2024
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Reply from All Checked Up

Thanks so much for your 5* review and for sharing your experience. All Checked Up Team

Rated 5 out of 5 stars

Great experience

Great experience, quick turnaround with test results easing my mind... And I even received a birthday card with my test which is a great personal touch. I will recommend All Checked up to my friends and family :) 5* Thanks from CW

29 April 2024
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Reply from All Checked Up

Thank you for your positive feedback. We're really happy you liked the Birthday card we sent :) and thanks for recommending us to your family and friends

Rated 5 out of 5 stars

Excellent customer support

Excellent customer support. Thoroughly recommend

25 April 2024
Unprompted review
All Checked Up logo

Reply from All Checked Up

Thank you for your 5* review. We are pleased that you are happy with the service provided. Thank you for taking the time to share this with us.

Rated 5 out of 5 stars

Fantastic service

Quick and easy to book, and got results back in less than 48hrs having had an appointment in Saturday morning.
Staff are very welcoming and professional and results easy to read.
100% recommend.

7 April 2024
Unprompted review
Rated 5 out of 5 stars

Super efficient company

Super efficient company, every step of the process was simple. The results were back in 24 hours which has hugely put my mind at rest. I wouldnt hesitate to use again in the future.

17 April 2024
Unprompted review
Rated 5 out of 5 stars

Very professional

Very professional upon booking and arrival. Very good efficient service with rapid results! They were lovely and I would definitely use them again :)

16 April 2024
Unprompted review
Rated 5 out of 5 stars

Excellent company and efficient, painless blood tests

There was a miscommunication but Daniel was brilliant in getting it sorted out. A member of staff told me I could go to The Doctors Laboratory, the phlebotomists they work with in London to have blood drawn from the finger, which turns out to be untrue. As that was late on Thursday, the last day the sample could be posted, that meant I had missed the last post.

However, Daniel arranged for me to drop my blood sample off over the weekend at the lab where the testing is carried out, and I got the result a few hours later and moreover, on a Sunday evening.

I went to The Doctors Laboratory because I was concerned about drawing too little blood and voiding the test. I need not have been. By using an elastic band as a touniquet, then warming my finger against a hot cup and holding my hand in the freezer for a few minutes, with a firm push the lancet painless released more than enough blood from my middle finger.

14 April 2024
Unprompted review
Rated 5 out of 5 stars

Very friendly staff

Very friendly staff , coffee on arrival , no waiting , very prompt with results at a good price , would definitely use this company again should the need arise

9 April 2024
Unprompted review
All Checked Up logo

Reply from All Checked Up

Hi Sharon, Thank you so much for taking the time to share your experience at our clinic. We hope to see you again soon

Rated 5 out of 5 stars

One less thing to worry about!

I was apprehensive at first. I lost my mom to ovarian cancer and wanted to check my C125 levels for peace of mind. The GP would not agree to the blood test as I had no symptoms so I searched for private tests and found All Checked Up. The test was easy to complete and the resuls were returned with 24 hours. I now have one less thing to worry about! I would definitely use this service again.

27 March 2024
Rated 3 out of 5 stars

The service was rapid but....

The service was rapid, which was good but I was repeatedly described as male. I am female. I corrected this error when returning the sample, but the result was still returned as if I were male. This does not inspire confidence and I do not know whether the result would be affected by sex.

2 April 2024
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Reply from All Checked Up

Hi, I am sorry your gender was marked incorrectly. Please rest assured gender does not affect the outcome of your test result.

I can see your gender was manually updated by the lab when they received your sample and the test was reported with your correct gender, however, this did not filter through to our system where you view your results from your account. I am sorry about that. I have resent the lab test report to you manually showing your correct gender.

Following your feedback, we have amended our website and marketing material to make it more clear on how to change details if they are incorrect on the request form we send out to you. Thank you for sharing your experience with us as it helps us to continually improve the service we provide.

Please feel free to contact me directly if I can help in any way.
Regards
Daniel, MD

Rated 5 out of 5 stars

Did everything they said they would and…

Did everything they said they would and did it very quickly. The instructions were easy to follow. I read a few bad reviews on here where people were angry when told they hadn't labelled everything properly, so I took photos just in case, but didn't need them at all. Highly recommended.

25 March 2024
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Reply from All Checked Up

Hi Dave Thank you for taking the time to write a review and giving us 5*. We are really pleased you found the service quick and everything was easy to follow. Thank you for highly recommending us. All Checked Up Team

Rated 5 out of 5 stars

Very simple and efficient

Very simple and efficient

28 March 2024
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Reply from All Checked Up

We are really happy you found everything simple and efficient. Thank you for taking the time to write a review and sharing your experience. All Checked Up Team

Rated 5 out of 5 stars

Test results

Quick response and a very helpful team to speak to.

26 March 2024
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Reply from All Checked Up

Hi Martin, Thank you for your kind words and for sharing your experience with us. Regards All Checked Up Team

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