airbtics.com Reviews 114

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform's user-friendly interface and intuitive design, making it easy to navigate and understand the data provided. Many highlight the product's effectiveness in providing clear, accurate, and actionable data, which helps in making informed investment decisions and adjusting strategies in real-time. Reviewers also appreciate the proactive and responsive team, noting their efficiency and support in training. However, some customers expressed dissatisfaction with the platform's accuracy, citing discrepancies in predicted revenues and issues with data export functionality. A few other people also felt that frequent UI updates made older onboarding materials obsolete and found the pricing structure confusing.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, with many finding the platform incredibly easy to... See more

Website

Consumers find the website to be positive, with many reviewers highlighting its user-friendly interface and... See more

Product

Customers had positive experiences with the product, finding it to be a very good and perfect tool for... See more

Staff

Reviewers mention positive feedback about staff, highlighting their friendly, customer-focused approach and... See more

Price

Customers consistently note ambiguous experiences with price, with some appreciating the ability to see... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Although I didn’t end up using the annual subscription, I found Airbtics to be a useful tool. The UI is clearly well thought through and there is a ton of data that I could use as an investor looki... See more

Company replied

Rated 5 out of 5 stars

The product serves its purpose well, and the team responds promptly and efficiently. However, a downside is that their user interface updates quite frequently, making previous onboarding videos and ar... See more

Company replied

Rated 5 out of 5 stars

I’ve been extremely impressed with Airbtics. The platform is incredibly easy to use, and the data insights are clear, accurate, and genuinely useful. It takes the guesswork out of short-term rental... See more

Company replied

Rated 5 out of 5 stars

i really loved airbtics it helped me know and understand my market before investing and buying in it. For completely free i got access to knowledge i was really in need for. Really nice user-friendly... See more

Company replied


Company details

  1. Vacation Rental
  2. Market Researcher
  3. Property Investment
  4. Software Company

Written by the company

We provide analytics dashboard for Airbnb hosts, property investors, and property managers for them to understand occupancy rate, average daily rate, and other useful information on their market. We have over 5 million properties data in our database covering most nations in the world.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

114 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Refund as Promised

I requested a refund shortly after joining as the Pro Plan features didn't fully meet my expectations. Thank you for processing my refund so quickly.

1 October 2024
Unprompted review
airbtics.com logo

Reply from airbtics.com

Hi Aswin,

Thank you for taking the time to share your experience! We’re glad to hear that your refund was processed quickly. Your satisfaction is important to us, and we’re always here to help.

Thank you for trying Airbtics, and we hope to assist you again in the future!

Marissa

Rated 1 out of 5 stars

Deceiving trial

Careful with the "Trial" as a region is not what you would expect. You need to read the definition which basically mean that a region is a "query" making most of the trial periods not being refundable

16 September 2024
Unprompted review
airbtics.com logo

Reply from airbtics.com

Hi Edoardo,

Thank you for your feedback. We're sorry to hear that your experience with Airbtics did not meet your expectations. We reached out to you a few times prior to your Trustpilot review but didn’t receive a response.

Please note that we do not offer a trial period for our service. If you'd like to discuss this further, we’d be happy to assist—feel free to reply here.


Thanks,
Marissa

Rated 5 out of 5 stars

Grateful for the affordable

Grateful for the affordable, easy to use, data from Airbitics. Will definitely use them again when looking for our next Airbnb.
We were able to find our 1st Airbnb in 2 months

29 March 2023
Unprompted review
airbtics.com logo

Reply from airbtics.com

Thank you, JL, it's been pleasure to work with you this year.

Rated 5 out of 5 stars

I've recently subscribed

My Airbnb business has benefitted a lot from its dashboards. With comprehensive insights, structured data, and detailed tutorials, I highly recommend Airbtics!

6 September 2022
Unprompted review
airbtics.com logo

Reply from airbtics.com

Hi Nalden,

Thank you for your kind response. Appreciate your time writing this.

Thanks
Jae

Rated 5 out of 5 stars

Airbtics helped me to filter and…

Airbtics helped me to filter and identify high rental yield investment opportunities. The advanced filter option is by far the best.

24 July 2021
Unprompted review
airbtics.com logo

Reply from airbtics.com

Hi Peter,


Thank you for your kind response. Appreciate your time writing this. You used our service when our service was at a very early stage. Again, thanks.

Thanks
Jae

Rated 5 out of 5 stars

Useful analytics dashboard

I will say that Airbtics is good enough for a small size vacation rental management company. During the demo, they showed me data for my area and it was pretty spot on in terms of prices and occupancy.

6 June 2021
Unprompted review
airbtics.com logo

Reply from airbtics.com

Hi James,

Thank you for your kind response. Appreciate your time writing this. You used our service when our service was at a very early stage. Again, thanks.

Thanks
Jae

Rated 5 out of 5 stars

Satisfied Customer

It had all the data I was looking for. Great customer support, quick to respond to questions. Great value for the price. I highly recommend Airbtics.

16 August 2020
Unprompted review
airbtics.com logo

Reply from airbtics.com

Hi Robert,

Thank you for your kind response. Appreciate your time writing this. You used our service when our service was at a very early stage. Again, thanks.

Thanks
Jae

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