ActIn Time Ltd Reviews 27

Excellent support from Joe at ActIn Time. After raising an issue, Joe personally called me within hours to investigate and resolve the problem quickly. Professional, responsive, and efficient — exactly the kind of service you hope for. Thanks Joe.

Excellent customer service. Staff always helpful and patient. (Ryan, Bradley, Sam, Neil.....)

We moved to Actin Time in Jan 2026 and I must admit that I am very happy with the system. The support team are incredible! The system itself is pretty self explanatory and intuitive. There are some really technical parts to it that are a little harder to grasp but the support team are always speedy in replying and give good detail to get you back on track with ease. I am very happy with the product

ActIn Time is a user‑friendly and efficient system that is quick to learn and easy to navigate. It successfully performs all the essential functions required to record, manage, and monitor workforce activity in an organised and structured manner. The system significantly reduces the need for manual processes, which is a major advantage as it helps minimise errors and improves overall accuracy.

Its high level of efficiency enables faster and more streamlined payroll processing, saving valuable time for both HR and payroll teams. By integrating time and attendance management with payroll functions, ActIn Time brings together two vital operational roles into a single, reliable solution.

Overall, the system has greatly improved workflow efficiency, accuracy, and productivity.

Everything is running smoothly, and the system is very easy to use. It includes all the features that HR representatives need, making daily tasks more efficient and organized. The overall performance is reliable and consistent. It has clearly improved workflow, saves time, and enhances productivity across HR processes.

We have used Actin time for years and updated to the cloud version 2 years ago. It is an excellent system easy to use and navigate. The staff are super, always cheerful and friendly. The support is excellent cannot ask for more.

We've been using the Actin Time system for several years, and I have always been impressed. Excellent support team, always super helpful.

When we have had the need to contact Actintime, we have always had a good experience. Our query has always been dealt with effectively and efficiently. All the staff are kind and courteous and very patient ( I am not a computer whizz) so this means a lot to me . As I have said above all staff are great, names that I remember are Ryan, Joe and Wendy. Thank you all very much

Easy to use and navigate software, and the facial recognition hardware is robust and simple for the users. Support is always super helpful and resolves queries quickly and effortlessly. Even the rare bigger stuff they do not rest until it is resolved. Highly recommended

Great support from ActinTime—very flexible with shift changes and excellent training provided. They make sure you feel confident and supported from the start.

We've been using the Actin Time system for several years, works well. Excellent support team. I've had the pleasure of speaking with Reece regarding some errors. The problem was resolved immediately, very professional. Thank you

Actin Time are a fantastic company to deal with. Their technical support are exceptional, very helpful and nothing is an issue for them, even when you have asked the same question several times! They listen to what you actually want from the system and are always able to assist, sometimes even come up with alternative ideas and suggestions.

I regularly use the technical support and if the technician is not able to help with my query they are very quick to forward to their senior technical team and issues are always resolved, staff are friendly and never rush you off the telephone.

The team at Actin Time have been great since we installed a system of theirs in our warehouse. The software works really well, is user freindly & the team are very supportive.

We had been using Actin Time for several years and after looking at a few software offerings on the market, made the decision to move to the Actin Time cloud-based system.

We are an SME in the manufacturing industry with less than 50 staff and this system can accommodate our needs at an affordable price.

The team were all organised and friendly. Moving across to the cloud-based system went smoothly and we were kept updated every step of the way. The training we received was brilliant - our trainer was knowledgeable and so patient with us. Even when we had to re-arrange several training sessions, this was dealt with quickly and professionally.

The support team are wonderful. All requests are added to their system and allocated a case number. These are dealt with effectively and quickly, either by email, phone or sometimes even on a Teams call. What I really appreciate is that we are empowered to learn how to change / update the system ourselves, which is helpful when having to deal with similar issues should they re-occur.

The system is reliable and efficient. It can deal with our unusual shift patterns for both factory, warehouse and office staff. The team will always collaborate with us to setup anything we need. The system has made managing employee data simple and quick, with good reporting options available.

We have no reservations that if the system cannot currently do something we want, that the support team will assist and offer alternatives where possible. There is also the possibility of more options being made available as the system is developed further in future updates.

We highly recommend Actin Time to anyone who is looking for reliable, consistent solutions to manage employee data.

We have been using Actin Time for over 10 years, during this time we have been through many upgrades and improvement's. All have been dealt with in a really professional manner. The support team is very knowledgeable and sales are always happy to help and ensure we are getting the best out of the systems.
Well done Actin Time, good product and friendly team, great to deal with.

We’ve been using Actin Time for several years and it has been a reliable and efficient solution for our needs. The system works great, and on the rare occasions when we’ve had an issue, the support team has always been quick, friendly, and eager to help. Their excellent customer service makes a real difference and keeps us confident in our choice.

We have been a customer of Actin Time for many years now. Never have any issues. Very flexible software and hardware. Team know their stuff!

ActIn Time have always provided great service. Their support team are very knowledgeable and will work with us to find a solution. Always friendly and a pleasure to work with.

Due to a change in ownership we had to move from actintime, but I still wanted to write a short review for them. We were a customer for over 10 years until we were required to change for corporate reasons. Solid, cheap, reliable service and good support when required.

The system works well for us. Any changes or queries we have are dealt with quickly by the helpline team