I made a big order cause of the 20% discount on almost everything, even bigger discounts on certain products. I was expecting at least one week before delivery but in less than 4 days the products wer... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Item was delivered fast and tracking information were provided. Very good quality
It's only 4 stars because I didn't had the chance to actually do a long term test. Fitting is good and I was quiet impressed about how comfortable the boots feel already from the beginning. I start... See more
I bought 5.11's TAC Operator ALS Backpack 35L to use as my work backpack working as a stage lighting technichian. This might sound like a weird product choice, but as I broke multiple backpacks over... See more
Company details
Written by the company
5.11 Tactical macht hochwertige, funktionale und bequeme taktische Bekleidung, Schuhe und Ausrüstung für Ersthelfer, Einsatzkräfte und Abenteurer.
Always Be Ready
Written by the company
- We are innovators who make purpose-built, technical apparel, footwear and gear for life's most demanding missions.
- Du lebst deine Mission Tag ein Tag aus. Wir statten dich mit Ausrüstung aus, auf die du dich verlassen kannst, damit du dich voll und ganz aus das konzentrieren kannst, vorauf es wirklich ankommt.
Contact info
Hyllie Boulevard 40, 215 35, Malmö, Sweden
- cs.ce.emea@511tactical.com
- 511tactical.com/de
4.5
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 53% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Best brand been trusting it for years
20 July 2025
Great quality and speedy delivery
Great quality as always and speedy delivery. Would have been even better to know the first 2 days what is going on with the order, but I am very happy with the overall speed of the delivery.
15 July 2025
Great product / delivery time must be improved
Great product ! Over one week delivery time - in this time and age I expect a much quicker delivery time.
15 July 2025
Visited from the United States
Stopped by while on vacation from the United States. Can’t say enough how friendly the staff was and what a great experience we had. Danke schon 5.11 Hamburg.
3 July 2025
Can we have delivery in France ?
Yes, I know, 5.11 have dealers in France.
But when you notice that the prices for some products (Like the chino) are not the same (30 euro on 5.11 site and full price on the dealer)........ It's kind of a pain.
26 June 2025
Unprompted review
Best tactical pants ever
5.11 has the good shit, too bad they don't have stores anywhere near where I live or travel.
18 June 2025
Excellent product and service
Excellent product, extremely fast delivery. Overall, great client experience!
15 June 2025
Excellent customer service
Excellent customer service. Quick response. Perfect. Thank you.
8 June 2025
Reply from 5.11 Tactical Germany/EU
Good morning,
Thank you for your time.
We do accept returns and offers 90 days of return time, but, the item needs to be unused with all tags on. If you send an item back without the tags or if it has been used, it is correct we do not accept the return. All terms and conditions can be found on the website and also in the email we send you with the return documents.
Have a nice day! // Your 5.11-team
I had generally good experience only…
I had generally good experience only one thing is very long to get response for password restart in case i forgot my password
12 May 2025
Stryke shorts
Stryke shorts. Perfect stretch material and perfect fit. I wear them all summer long. Better than the tactical shorts from other premium brands.
10 May 2025
Bad quality fabric, no support for customer services.
As I've read here as well, my pants (3 pairs in total) all started ripping around the seams. Contacted customer support about this issue, they claim it's normal wear and tear or external influences. As this might be wear and tear for one of them, wearing them for work daily (3-5 times a week), this is definitely not the case for the other 2. Furthermore, wear and tear shouldn't be an issue after 3-5 months of use, especially not as they claim it to be professional gear (TDU and ABR pro). My department issued gear is better than this gear, just sticking to that for now. I can't recommend buying anything over 70, as it's a waste of money.
21 May 2025
Unprompted review
Reply from 5.11 Tactical Germany/EU
Good morning,
Thank you for your time!
When we handle a claim, we check the overall condition of the item and take all your information in consideration. In this case, the condition of the pants shows it is a wear and tear. When the same thing happens to all of your pants, in the same place like this and with the information we received from you, it all points to wear and tear.
We always try to help you best way possible but please note that external influence will affect an item, more or less depending on the influence.
If you have any further questions, please just come back to us in the case you have with one of our agents.
We wish you a lovely Friday! // Your 5.11-team
My order did not arrive
My order did not arrive! I get the message that my order has been successfully delivered but I did not receive it!
I am trying to contact the company but they do not answer!
It is a scam!!!!!
17 May 2025
Unprompted review
Reply from 5.11 Tactical Germany/EU
Good afternoon,
Thank you for your time!
We can not find any email from you in our system, please send us an email to cs.ce.emea@511tactical.com with your order number and we are happy to help!
Wish you a nice day! // Your 5.11-team
As always great products
As always great products. The 20% sale brought the prices move inline with the value. Otherwise a bit too expensive.
10 May 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.