50 Floor Reviews 791

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 388 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and knowledge, making the selection and installation process smooth. The service provided is frequently highlighted as excellent, with many people appreciating the efficiency and professionalism of the installation teams, who often complete jobs quickly and clean up thoroughly. People are also very satisfied with the product quality, with many expressing happiness with their new floors. However, some customers also mentioned issues with quality and pricing. Some reviewers were not happy with the quality of the installation, citing problems like gaps, uneven floors, or defects in the product itself. Others felt the pricing was too high, especially when compared to the quality of the work received, and some experienced difficulties with warranty claims or getting issues resolved after installation.

What people talk about most

Staff

Clients share positive opinions on staff, frequently praising the professionalism and efficiency of both... See more

Service

Customers consistently note positive experiences with service, praising the professionalism and efficiency of... See more

Product

Users describe positive interactions with the product. Many customers are very pleased with their selection,... See more

Quality

Reviewers highlight ambiguous aspects of quality. Many customers praise the high quality of products, noting... See more

Price

People report ambiguous experiences with price. Many customers found the pricing to be great, reasonable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My cousin recommended 50 Floor. I had a sales rep come by who shared samples with me & helped me decide what color I wanted. I told him I needed my stairs well-padded because I didn't want to bang my... See more

Company replied

Rated 5 out of 5 stars

50 Floor is the best! Your appt time was accurate. The installers were polite, knowledgeable & informative Their sizing was correct, added floor screws as needed. Their cleanup was good. The... See more

Company replied

Rated 5 out of 5 stars

Our experience with "50 Floor" was made very special by our consultants, Chris and Jeramie, and most of all by our excellent installers, Izzy and company. These young men were beyond experienced in in... See more

Company replied

Rated 5 out of 5 stars

From the selection process with Ron Armant, everything was handled with perfection. He was extremely nice to work with & knowledgeable about the producct. This was our 2nd purchase from 50 Floor & it'... See more

Company replied


Company details

  1. Flooring Contractor
  2. Carpet Installer
  3. Carpet Store
  4. Flooring Store
  5. Wood Floor Installation Service

Written by the company

At 50 Floor we specialize in making the floor buying process simple and easy. All you have to do is visit www.50floor.com or call 1-877-50-FLOOR (503-5667) to schedule your free in home flooring consultation. Your flooring plays a bigger part in your life than you may realize besides just enhancing how your home looks and feels. It’s also the one part of your home that you touch more than any other. We live on our floors. At 50 Floor, we’ve designed our in-home consultation process to help you get the flooring you’ve always dreamed of. Finding new flooring has never been easier and our flooring experts will make sure you get the right floors for your specific lifestyle and style preferences. 50 Floor provides peace of mind with the best warranties in the business. Our expert installers are 100% insured and can complete most flooring jobs in one day! Check out our website to see the Big Sale happening right now and save a bundle. Plus, we offer flexible financing so you can enjoy your new floors today and pay for them over time! Reach out today to schedule an appointment and we’ll come by on a day and time that works best for you.

Gold Star Warranty

Installation Guaranteed for 1 Year

Installation Guaranteed for 1 Year
Our company guarantees professional workmanship. If, in the first year after getting your floors replaced you experience any issues with your new floor due to a problem with the installation, 50 Floor will return and correct the issue at no cost to you.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

791 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Installers were on time and left my…

Installers were on time and left my place clean and ready to use.

4 April 2026
50 Floor logo

Reply from 50 Floor

Hello L G!
We’re so glad to hear our installers delivered a smooth experience from start to finish! 😊 Being on time and leaving your home clean and ready to enjoy is exactly the standard we aim for with every installation.

Thank you for choosing us—we truly appreciate the opportunity to help with your flooring project!

50Floor
877-503-5667

Rated 5 out of 5 stars

The work was done neatly and…

The work was done neatly and efficiently. Communication was wonderful!

4 April 2026
50 Floor logo

Reply from 50 Floor

Thank you so much, Joan for the great feedback! 😊 We’re really glad to hear everything was completed neatly and efficiently, and that communication throughout the process stood out in a positive way—that’s something we take a lot of pride in.

We appreciate you choosing us for your flooring project and hope you’re loving your new space!

Take Care!
50Floor
877-503-5667

Rated 5 out of 5 stars

Installer was very nice and knowledgeable


Installer was very nice and knowledgeable about carpet installation. He removed the furniture carefully and when done put it all back carefully. Carpet looks very nice!

31 March 2026
50 Floor logo

Reply from 50 Floor

Hi Lisa!
Thank you for sharing your experience! 😊 We’re so glad to hear your installer was friendly, knowledgeable, and took great care with your furniture throughout the carpet installation process. That level of attention to detail really makes a difference, and it’s wonderful to know everything was handled carefully from start to finish.

We’re thrilled you’re happy with how your new carpet looks—thank you again for choosing 50 Floor!!!

Rated 5 out of 5 stars

The experience I had with the company…

The experience I had with the company was okay but the promised dates did change for one of the products to be installed.That was a hiccup for me however when the team arrived they did everything with ease and on top of everything they had to do. We very impressed with their tactics and speed in getting the job done and making sure it was what we wanted done. We felt showered with their attention and was so grateful working with their experience in doing this work. My husband and I was so happy with our floors from 50 floors. They will always be our floor people, Amen.

5 April 2026
50 Floor logo

Reply from 50 Floor

Hi Claudette,
Thank you for taking the time to share your experience with us! We truly appreciate your honest feedback. While we’re sorry to hear there was a change in the originally promised installation date for one of your products, we’re glad our team was still able to step in and deliver a positive experience overall.

It’s wonderful to hear that once the installation began, the crew worked efficiently, professionally, and with great attention to detail. We’re especially happy to know you felt well taken care of and that the final result met your expectations.

We’re so grateful for your kind words and are thrilled that you and your husband are happy with your new floors. Thank you again for choosing us—we truly appreciate your trust and support!

50Floor
877-503-5667

Rated 3 out of 5 stars

Avoid 50Floor in Florida like the…

Avoid 50Floor in Florida like the plague!
2-What salesman shows you is best sample, look at entire slat. When installation is done inspect every single slat.
3-They used factory seconds for my floor.
4-The flooring slats have what looks like dirt and can be mopped off, but it isn't dirt it is molded into the flooring and can not be wiped off.
5-50Floor was to replace defective slats but never showed to do job. Radio silence
after not showing up on agreed date and time.
6-Miserable customer service, ignores phone calls.
7-Pay the credit card fee and charge job. That way you have recourse and can freeze credit card payment. No checks

13 March 2026
Unprompted review
50 Floor logo

Reply from 50 Floor

Hi Jay,
We’re very sorry to hear about your experience and the frustration this caused. That is not the level of service or quality we aim to provide.

We appreciate you taking the time to share your feedback.

Respectfully,
50Floor
877-503-5667

Rated 5 out of 5 stars

Professional!

5 April 2026
50 Floor logo

Reply from 50 Floor

Hi Brenda!
Thank you so much! 😊 We’re really glad you had a positive experience and appreciate you taking the time to share your feedback. We look forward to working with you again in the future!

50Floor
877-503-5667

Rated 5 out of 5 stars

Happy Customer!!

The overall experience was great from the start. Marty came to our home to give us a free estimate. Marty was professional and thorough. After coming to a decision we set up the installation appointment. Our choice ended up being Berber Carpet (Dusty Cream). Installation installers came on time and we're also professional. We are so happy with our decision. The carpet looks great, the color is perfect and the padding is amazing. I will definitely choose 50 floor for future needs and will tell friends and family. 50 floor did a absolutely great job at a great price!!

27 March 2026
50 Floor logo

Reply from 50 Floor

Thank you so much, Lisa for sharing your experience! 😊 We’re thrilled to hear everything went so smoothly from start to finish, and that Marty provided a professional and thorough in-home estimate.

It’s great to know your installation team arrived on time and delivered such a positive experience, and we’re especially happy to hear you’re loving your new Berber Carpet in Dusty Cream—the color and padding sound like a perfect fit for your home!

We truly appreciate your recommendation and kind words. Thank you for choosing us, and we look forward to helping you again in the future!

50Floor
877-503-5667

Rated 5 out of 5 stars

Attention to customer service and solid…

Attention to customer service and solid work product

4 April 2026
50 Floor logo

Reply from 50 Floor

Hi John!
Thank you so much for your feedback! 😊 We’re really glad to hear you were pleased with both our customer service and the quality of the work. Providing a smooth experience from start to finish and delivering a solid final result is always our goal.

We truly appreciate you taking the time to share your experience, and we’re grateful you chose us for your flooring project!

50Floor
877-503-5667

Rated 5 out of 5 stars

Ease of scheduling a sales rep

Ease of scheduling a sales rep, who informative without being pushy. Installers were respectful and efficient

2 April 2026
50 Floor logo

Reply from 50 Floor

Thank you, Melissa for your 5-star review!! ⭐⭐⭐⭐⭐ We’re glad to hear scheduling your sales consultation was easy and that your representative was informative without being pushy—that balance is something we really value.

It’s also great to know our installation team was respectful and efficient throughout the process. We truly appreciate you choosing us for your flooring project and are happy everything went smoothly from start to finish!

Take Care!
50Floor
877-503-5667

Rated 5 out of 5 stars

Crew did a great job and were very…

Crew did a great job and were very proffesional in very timely matter, very helpful all the way.

3 April 2026
50 Floor logo

Reply from 50 Floor

Hi Anthony,
Thank you so much for your feedback! 😊 We’re glad to hear the crew provided professional, timely service and was helpful throughout your project.

We really appreciate you taking the time to share your experience and are happy everything came together well for you!

50Floor
877-503-5667

Rated 5 out of 5 stars

Amazing experience

Michelle, the sales representative was terrific! She was personable and very knowledgeable. It was a pleasure working with her. The guys that installed the job were great. They did an awesome job. Mo the supervisor was also excellent. He explained what they were going to do and addressed all of my concerns before starting. I will definitely use 50Floor in the future!

3 April 2026
50 Floor logo

Reply from 50 Floor

Hi Barbara!
Thank you so much for sharing your experience! 😊 We’re thrilled to hear Michelle provided such personable and knowledgeable service—it’s always great when the process starts off on the right foot.

We’re also glad to know the installation team and Mo, the supervisor, took great care of you, clearly explained the process, and addressed all your concerns before getting started. That level of communication and professionalism really makes a difference.

We truly appreciate your kind words and look forward to working with you again in the future!

50Floor
877-503-5667

Rated 5 out of 5 stars

Easy at home ordering.

Easy at home ordering.
Friendly sales person.
Install on time as promised.

3 April 2026
50 Floor logo

Reply from 50 Floor

Thank you so much for your feedback, Robert! 😊 We’re glad to hear the process was easy from in-home ordering to installation, and that our sales representative was friendly and helpful throughout.

It’s great to know the installation was completed on time as promised. We truly appreciate you choosing us for your flooring project!

50Floor
877-503-5667

Rated 5 out of 5 stars

the salesman and the 2 installers ere…

the salesman and the 2 installers ere great!

3 April 2026
50 Floor logo

Reply from 50 Floor

Hi Dan!
Thank you so much! 😊 We’re thrilled to hear both your salesman and installation team made a great impression. We really appreciate you taking the time to share your experience and are glad everything went smoothly from start to finish!

If you need anything, please do not hesitate to reach out to us directly at 877-503-5667.

Thank you for choosing 50 Floor!

Rated 5 out of 5 stars

From the time we scheduled the…

From the time we scheduled the appointment to the final carpet installation we were impressed.

1 April 2026
50 Floor logo

Reply from 50 Floor

Hi Leticia!
Thank you so much for sharing your experience! We’re thrilled to hear that everything from scheduling through installation went so smoothly and that you were impressed with the process from start to finish 😊

Thank you for choosing 50Floor!!

Rated 5 out of 5 stars

From the sales man to the installation…

From the sales man to the installation they did a great job and really appreciate how they respected our home with their work and their service. Great product great job.

2 April 2026
50 Floor logo

Reply from 50 Floor

Hi Eric!
Thank you so much for your kind words! We’re thrilled to hear that you had a great experience from the sales process all the way through installation. It means a lot to know our team showed the care and respect your home deserves while delivering a quality product.

We truly appreciate you choosing 50 Floor and are so glad you’re happy with the results!

Take Care!
50Floor
877-503-5667

Rated 5 out of 5 stars

Excellent job performed

Excellent job performed, will definitely use company again.

2 April 2026
50 Floor logo

Reply from 50 Floor

Hi Barbara!
Thank you for your kind review! We’re so glad to hear you were pleased with the work and had such a positive experience. It means a lot to know you would choose us again, and we truly appreciate your support. We look forward to helping you with your next project!

50Floor
877-503-5667

Rated 5 out of 5 stars

Moe did a great job

Moe did a great job. They called with plenty of notice and showed up on time. Transformed our old kitchen. Thank you.

31 March 2026
50 Floor logo

Reply from 50 Floor

Hi Criterium!
Thank you for your wonderful review! We’re so glad to hear Moe took great care of you and that everything from communication to arrival went smoothly. It’s fantastic that your kitchen transformation turned out so well—that’s exactly the kind of experience we aim to deliver.

We truly appreciate you choosing 50 Floor and hope you continue to enjoy your beautiful new space! 😊

Take Care!
50Floor
877-503-5667

Rated 5 out of 5 stars

Great Job

Installers did a great job.

30 March 2026
50 Floor logo

Reply from 50 Floor

Hi William!
Thank you so much for your kind words! We’re thrilled to hear that our installers did a great job and that your experience was a positive one. Our team takes pride in delivering quality workmanship and making the process as smooth as possible.

We truly appreciate you choosing 50 Floor and hope you continue to love your new floors for years to come 😊

Rated 5 out of 5 stars

Very speedy and clean installation

Very speedy and clean installation

30 March 2026
50 Floor logo

Reply from 50 Floor

Hi Mr. Rockafellow,
Thank you for your review! We’re so glad to hear you had a speedy and clean installation experience. Providing efficient service while keeping your home tidy is always our goal. We appreciate you choosing 50 Floor and hope you enjoy your new floors!

50Floor
877-503-5667

Rated 5 out of 5 stars

Pleasant company to work with.

The installers were nice and respectful. The salesman that first came out was very nice. He is the reason I went with 50Floor. I have received multiple compliments on the floors. And they really did great job installing.

30 March 2026
50 Floor logo

Reply from 50 Floor

Hi Michele,
Thank you so much for your kind words! We’re thrilled to hear that you had a pleasant experience from start to finish. It’s wonderful to know your sales consultant made such a great impression and that our installation team delivered a professional, respectful experience.

We’re especially glad you’re receiving compliments on your new floors—that’s the best feeling! Thank you again for choosing 50 Floor, and we truly appreciate your support! 😊

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