50 Floor Reviews 792

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 388 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and knowledge, making the selection and installation process smooth. The service provided is frequently highlighted as excellent, with many people appreciating the efficiency and professionalism of the installation teams, who often complete jobs quickly and clean up thoroughly. People are also very satisfied with the product quality, with many expressing happiness with their new floors. However, some customers also mentioned issues with quality and pricing. Some reviewers were not happy with the quality of the installation, citing problems like gaps, uneven floors, or defects in the product itself. Others felt the pricing was too high, especially when compared to the quality of the work received, and some experienced difficulties with warranty claims or getting issues resolved after installation.

What people talk about most

Staff

Clients share positive opinions on staff, frequently praising the professionalism and efficiency of both... See more

Service

Customers consistently note positive experiences with service, praising the professionalism and efficiency of... See more

Product

Users describe positive interactions with the product. Many customers are very pleased with their selection,... See more

Quality

Reviewers highlight ambiguous aspects of quality. Many customers praise the high quality of products, noting... See more

Price

People report ambiguous experiences with price. Many customers found the pricing to be great, reasonable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My cousin recommended 50 Floor. I had a sales rep come by who shared samples with me & helped me decide what color I wanted. I told him I needed my stairs well-padded because I didn't want to bang my... See more

Company replied

Rated 5 out of 5 stars

50 Floor is the best! Your appt time was accurate. The installers were polite, knowledgeable & informative Their sizing was correct, added floor screws as needed. Their cleanup was good. The... See more

Company replied

Rated 5 out of 5 stars

Our experience with "50 Floor" was made very special by our consultants, Chris and Jeramie, and most of all by our excellent installers, Izzy and company. These young men were beyond experienced in in... See more

Company replied

Rated 5 out of 5 stars

From the selection process with Ron Armant, everything was handled with perfection. He was extremely nice to work with & knowledgeable about the producct. This was our 2nd purchase from 50 Floor & it'... See more

Company replied


Company details

  1. Flooring Contractor
  2. Carpet Installer
  3. Carpet Store
  4. Flooring Store
  5. Wood Floor Installation Service

Written by the company

At 50 Floor we specialize in making the floor buying process simple and easy. All you have to do is visit www.50floor.com or call 1-877-50-FLOOR (503-5667) to schedule your free in home flooring consultation. Your flooring plays a bigger part in your life than you may realize besides just enhancing how your home looks and feels. It’s also the one part of your home that you touch more than any other. We live on our floors. At 50 Floor, we’ve designed our in-home consultation process to help you get the flooring you’ve always dreamed of. Finding new flooring has never been easier and our flooring experts will make sure you get the right floors for your specific lifestyle and style preferences. 50 Floor provides peace of mind with the best warranties in the business. Our expert installers are 100% insured and can complete most flooring jobs in one day! Check out our website to see the Big Sale happening right now and save a bundle. Plus, we offer flexible financing so you can enjoy your new floors today and pay for them over time! Reach out today to schedule an appointment and we’ll come by on a day and time that works best for you.

Gold Star Warranty

Installation Guaranteed for 1 Year

Installation Guaranteed for 1 Year
Our company guarantees professional workmanship. If, in the first year after getting your floors replaced you experience any issues with your new floor due to a problem with the installation, 50 Floor will return and correct the issue at no cost to you.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

792 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Met with Mike Mullen to discuss…

Met with Mike Mullen to discuss flooring options. He was very personable and knowledgeable. I enjoyed working with him.

2 May 2026
Unprompted review
50 Floor logo

Reply from 50 Floor

Thank you so much for your kind review, Justina!! We’re thrilled to hear you had such a great experience working with Mike—he truly takes pride in helping customers find the right flooring options.

We appreciate you choosing 50 Floor and look forward to working with you again!

Rated 5 out of 5 stars

50 Floor Carpet Installation ur experience with 50 Floor was made…

Our experience with "50 Floor" was made very special by our consultants, Chris and Jeramie, and most of all by our excellent installers, Izzy and company. These young men were beyond experienced in installing carpet as they were super fast, cleaned constantly, and their expertise was beyond measure. Needless to say, we are extremely pleased with our purchase and ecstatic with the finished product. We would recommend "50 Floor" to everyone needing any type of floor replacement as they are remarkable! Thank you "50 Floor"☆☆☆☆☆. We definitely give "50 Floor" five stars 🌟 🌟🌟🌟🌟.

23 April 2026
50 Floor logo

Reply from 50 Floor

Hi Martha! Thank you so much for this amazing review! 😊 We’re thrilled to hear that Chris, Jeramie, and Izzy with the installation team made your experience so special from start to finish. It’s great to know their professionalism, speed, and attention to detail truly stood out.

We’re so glad you’re ecstatic with your new carpet and overall experience—it means the world to us! Thank you for your recommendation and for choosing 50 Floor. ⭐

Rated 5 out of 5 stars

Workers were great

23 April 2026
50 Floor logo

Reply from 50 Floor

Thank you for your feedback! We’re so glad to hear the installation team took great care of your home and provided a positive experience.

We appreciate you choosing 50 Floor!😊

Rated 5 out of 5 stars

From the sales to the installation

From the sales to the installation, the team was very professional. Any questions I had were answered. The installers were absolutely fantastic!
I love my new floors!

25 April 2026
50 Floor logo

Reply from 50 Floor

Thank you so much for your kind review, Michelle! We’re thrilled to hear that your experience—from sales through installation—was smooth and professional. It’s great to know all your questions were answered and that the installation team delivered such fantastic work.

We’re especially happy that you love your new floors! Thank you for choosing 50 Floor.

Rated 4 out of 5 stars

They were very accommodating to the…

They were very accommodating to the many times I needed to reschedule my carpet installation. The installing crew were prompt, skillful and very courteous.

23 April 2026
50 Floor logo

Reply from 50 Floor

Hi Zanita! Thank you for your kind review! We’re so glad to hear the team was able to accommodate your schedule and that the installation crew provided prompt, skillful, and courteous service.

We truly appreciate you choosing 50 Floor and are happy you had a great experience!

Rated 5 out of 5 stars

The staff were extremely excellent

The staff were extremely excellent. The installers of my carpet were extremely, extremely did a job well done. My carpet looks awesome. I would recommend this company to anyone, the service was done in 5 hours or less, that means installing two rooms of new carpet, hallway 13 steps, one platform step in less than 5 hours including vacuuming, making the carpet look so besutiful. my carpet is superb

22 April 2026
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Reply from 50 Floor

Thank you so much for your amazing review, Rose! 😊 We’re thrilled to hear our team delivered such excellent service and that your installation was completed efficiently and with great care. It’s wonderful to know your new carpet looks awesome and that everything—from the rooms to the stairs—came together so beautifully in such a short time.

We truly appreciate your recommendation and are so glad you’re enjoying your “superb” new carpet!

50Floor
877-503-5667

Rated 5 out of 5 stars

Whitacre Carpet

The process was seamless, the price was right and the instillation arrived on time.

22 April 2026
50 Floor logo

Reply from 50 Floor

Hi Reid!
Thank you for your great review! 😊 We’re so glad to hear the process was seamless, the pricing worked well for you, and the installation team arrived right on time. That’s exactly the experience we aim to deliver.

We appreciate you choosing 50 Floor!

Rated 5 out of 5 stars

They did an excellent job and they were…

They did an excellent job and they were on time. I would use them again

22 April 2026
50 Floor logo

Reply from 50 Floor

Hi Beverly,
Thank you for your review! We’re glad to hear everything went smoothly, the team did an excellent job, and that they arrived on time.

We appreciate you choosing 50 Floor and would be happy to work with you again in the future.

Rated 5 out of 5 stars

Great experience

From meeting with the consultant to review different options to choosing our new floor and completion, everything was explained to us. We are extremely pleased. Good communication every step of the way. The guys, (Juan & Carlos), who laid our new floor were very skilled, friendly and professional. They communicated well and answered any questions we had.

24 April 2026
50 Floor logo

Reply from 50 Floor

Hi Ron & Darlene!
Thank you so much for your thoughtful review! We’re thrilled to hear your experience was smooth from start to finish and that everything was clearly explained along the way. It’s great to know you’re extremely pleased with your new floor and the communication throughout the process.

We’ll also be sure to pass your kind words along to Juan and Carlos—they’ll really appreciate hearing that their professionalism and workmanship stood out.

Thank you for choosing 50 Floor!

Rated 5 out of 5 stars

A breeze

They made the whole process very easy! Chelsea helped pick the best materials and the install team was a dream!

23 April 2026
50 Floor logo

Reply from 50 Floor

Hi John!
Thank you for your kind review. We’re glad to hear the process was smooth and easy from start to finish. Chelsea will be pleased to know she helped you find the right materials, and it’s great to hear the installation team delivered such a positive experience as well.

If you ever need anything in the future, please don’t hesitate to reach out to us at 877-503-5667. Thank you for choosing 50 Floor.

Rated 5 out of 5 stars

Master bath and bedroom

Fast, prompt and professional service from beginning to end. Area was thoroughly cleaned and installers were meticulous in their job. Highly recommend this company.

23 April 2026
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Reply from 50 Floor

Hi Ronald! Thank you so much for the wonderful review! 😊 We’re thrilled to hear everything from your master bath and bedroom project went smoothly from start to finish. It’s great to know the team’s attention to detail and cleanliness stood out. We truly appreciate your recommendation and thank you for choosing 50 Floor!

Rated 5 out of 5 stars

THEY WERE VERY FAST AND PROFFESONAL

THEY WERE VERY FAST AND PROFFESONAL. LEFT EVERY THING BACK AS IT WAS. AND THEY WERE VERY CAREFUL WITH ALL THE ITEMS

21 April 2026
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Reply from 50 Floor

Thank you so much for your kind review, Gunvant!! 😊 We’re thrilled to hear the team was fast, professional, and took great care with your home and belongings. It means a lot to know everything was put back just the way it was. Thank you for choosing 50 Floor—we truly appreciate it!

Rated 5 out of 5 stars

It was a grea experience

It was a great experience, from the time we meet with Ron, and the installers exceptional. Armando and Andre.

23 April 2026
50 Floor logo

Reply from 50 Floor

Hi Rockie!
Thank you so much for your kind words! 😊 We’re so glad to hear you had a great experience from start to finish. Ron, Armando, and Andre will be thrilled to know they made such a positive impression. We truly appreciate you choosing 50 Floor and hope you enjoy your new floors for years to come!

50Floor
877-503-5667

Rated 5 out of 5 stars

50 Floor is the best!

50 Floor is the best!
Your appt time was accurate.
The installers were polite, knowledgeable & informative
Their sizing was correct, added floor screws as needed.
Their cleanup was good.
The furniture was placed back in its original spots.
Life is good!!
Now thinking about using 50 Floor again.

22 April 2026
50 Floor logo

Reply from 50 Floor

Hi Richard,
Thank you so much for the kind words! 😊 We’re thrilled to hear everything went smoothly from the accurate appointment time to the installation, cleanup, and furniture placement. It means a lot to know the installers took great care of your home and that the process felt easy from start to finish.

We really appreciate you taking the time to share your experience—and we’d be excited to help again whenever you’re ready for the next project! 👍

50Floor
877-503-5667

Rated 5 out of 5 stars

Repeat customer

This is our second purchase with 50floor, again the salesman was amazing and you cannot beat the price. We cannot wait for the install this Saturday.

21 April 2026
50 Floor logo

Reply from 50 Floor

Hi Kevin!
We truly appreciate you choosing 50 Floor again for a second purchase! It’s great to hear the experience has been consistently positive and that the pricing and consultation process stood out. We’re excited for your upcoming installation this Saturday and look forward to delivering another great result for you.

Rated 5 out of 5 stars

Everything went smooth and in a very…

Everything went smooth and in a very timely manner. The installers were very friendly and professional. Would recommend and use them again. Thanks 50 floor!

19 April 2026
50 Floor logo

Reply from 50 Floor

Hi Phyllis!
We’re happy to hear everything went smoothly and in a timely manner, and that the installation team provided friendly and professional service throughout the project. It means a lot to know you would recommend and use 50 Floor again. We truly appreciate your support!

50Floor
877-503-5667

Rated 5 out of 5 stars

Good Experience

Flooring was installed in less than 2 days and the crew was very professional. Floor looks great!
Very happy with the process from start to finish.
Thank you!

16 April 2026
50 Floor logo

Reply from 50 Floor

Hi Harold,
We’re glad to hear everything went smoothly from start to finish and that the installation was completed quickly and professionally. It’s great to know the floors look great and that you’re very happy with the process. Thank you again for choosing 50 Floor! 😊

Rated 5 out of 5 stars

Everyone made the experience seamless

Everyone made the experience seamless! Would recommend you guys to friends and family.

18 April 2026
50 Floor logo

Reply from 50 Floor

Hi Don!
We’re thrilled to hear the entire process felt seamless from start to finish. That kind of experience is exactly what the team strives for, and it means a lot to know you’d recommend 50 Floor to friends and family. We truly appreciate your support!

50Floor
877-503-5667

Rated 5 out of 5 stars

Our in-home designer

Our in-home designer, Kim was thorough not pushy. She knew what we wanted and got it. Taken care of. The installation was very professional. They were very clean on time and the product is fantastic.

18 April 2026
50 Floor logo

Reply from 50 Floor

Hello Jackie!
We’re glad to hear Kim provided a helpful, no-pressure in-home design experience and that the installation team delivered professional, clean, and timely service. It’s great to know the finished product is exactly what you were hoping for. We appreciate you choosing 50 Floor!

Rated 5 out of 5 stars
50 Floor logo

Reply from 50 Floor

Hi Yetta,
We appreciate you taking the time to leave a 5-star review. It is wonderful to hear the team delivered great customer service and made your experience a positive one. Thank you for choosing 50 Floor!

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