Sunglasses-shop.co.uk reviews

Sunglasses-shop.co.uk reviews

Excellent
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Review by confirmed purchaser

Fast, smooth service

Order came quickly, well packaged and great product.
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Review by confirmed purchaser

Terrific service and smashing item!

After loosing my sunglasses whilst shopping I was utterly distraught. I decided I wanted the same pair and had a look on the internet.





Sunglasses shop was rated extremely well and after finding a 15% discount code ordered my glasses. They arrived free delivery within two days. Couldn't be happier with the product and service!
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Review by confirmed purchaser

Dont know

The shipment came in as stated. However after one week, there are some marks on the glasses. I read the returns policy, which states in order for them to be returned, it should be sent back in the condition it came. I am very careful with expensive sun glasses, as i have many. so looks like im stuck with them. shame, they were nice.
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Review by confirmed purchaser

Poor customer service

I wanted to order 2 pairs of perscription sunglasses but I could not the first pair online, had to phone. The customer service person took the order but told me I would have to order the second pair online - why could I not just order them together. when I tried to order the second pair online there was an issue so I did not bother.

I needed an invoice so I could claim through company scheme. I used the online question thing and was told this was not possible (even though the money had already been charged to my credit card) and I would have to wait for delivery. When they were delivered there was no invoice so I had to phone again and ask for this. I did and the person was helpful and sent invoice straight away. However, company insurance has rejected the claim because the VAT rate was incorrect on the invoice. I am waiting for a new invoice. I have had to pay for the sunglasses as my credit card bill has come in. With other companies in the past the process has been much more efficient and I have been refunded by the company insurance scheme before my bill has been due to be paid. I am not impressed and will not use this company again.
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Review by confirmed purchaser

Great service

Will definitely use them again
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Review by confirmed purchaser

great price and great delivery time

Loved my glasses, best price on the market
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Review by confirmed purchaser

Brilliant site!.really quick delivery.

Website was easy to use. Found the glasses I wanted straight away. Really quick delivery.
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Review by confirmed purchaser

Fantastic....quick, easy and exactly what I wanted!

This service was amazing, after having my husband's sunglasses stolen from our car, being able to replace the sunglasses meant so much to him as it held great memories from our honeymoon!
Thank you for the swift delivery!
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Review by confirmed purchaser

fast and reliable shop. Very recomended

Shipping was very fast, items exactly that ordered, no problems
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Review by confirmed purchaser

Designer brands, winner customer service, fraction of the price!

I've been looking for some Ray Ban sunglasses for a couple of years but have always put it off and bought cheaper pairs because I was out off by the price- but when I checked sunglasses shop I found a huge range of styles and sizes, with all
Of the optional colours- at a price that was £15 cheaper than at the airport tax free! Needless to say I purchased a gorgeous pair of designer sunglasses and when they arrived 3 days later in original case and packaging I was thrilled to find that my bargain was indeed just that. No catches! Just great brands, great options, incredible price.
Now I'm looking for a second pair...
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Review by confirmed purchaser

Great, easy shopping experience. Grat Glasses.

I've recommended them already and so they had two sales on a week.
I would definitely go to them. Best value, fast delivery...
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Review by confirmed purchaser

Great!

Very fast and great service
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Review by confirmed purchaser

Great

Good customer service and prices
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Review by confirmed purchaser

GRRRRRRRREEEEEAAAAAATTTTT Customer Service

Alas I didn't buy a pair in the end. I lost some trusted sunnies and was really looking forward to buying some more.

I ordered some Dirty Dawg's from Sunglasses-shop, they arrived pretty much next day, bargain price, nice sunnies, great service but didn't fit. I rang them up, no quibbles and I sent them back for full refund. Return delivery is free also.

I then had a call from my work colleague stating he'd found my fav sunnies under his passenger seat and that was enough for the missus to stop me spending anymore money on sunglasses. That said IF I was EVER going to buy a new pair which will probably happen soon, I'll use these guys.

They'll even allow you to order a number of pairs to try on, chose your fav's and then send back the unwanted one's. What a crackin service eh?
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Review by confirmed purchaser

Second to non.

Got my new sunglasses from sunglasses shop, ordered them Thursday before Good Friday and they arrived on Easter Saturday despite Friday being a bank holiday. Pleasantly surprised. Would definitely recommend. Definitely use the company again. Thanks.
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Review by confirmed purchaser

Shocking! 5 emails sent to customer services, no reply and still no glasses!

I am totally shocked that I have even received this email askin for feedback, considering I have not yet received my glasses! I have sent five emails to customer services with no reply! Totally unacceptable! The first contact I have received is from DPS saying that a delivery driver has left the glasses somewhere, whilst I was out of the country on holiday! So I have no idea what has happened I them! But no contact from sunglasses shop! I will never use this company again, and will actively discourage friends and family from doing so! And the matter of where my order is, is still ongoing! Would of given 0 stars if I could!
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Review by confirmed purchaser

Great service, great product, great value

Happy with the service from sunglasses shop. I have used in the past and can always rely on a great selection of designer frames for the best price on the web. Also free delivery as standard. I would always reccomend.
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Review by confirmed purchaser

Great product, prompt and accurate delivery

They're really good, great quality products at really competitive prices. The delivery is on point too.
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Review by confirmed purchaser

Amazing

My first experience with this business but i'd highly recommend. The order was dispatched around 2 hours after ordering it, which is very uncommon for any business, so I was very pleasantly surprised. I received it 2 days later, would have been sooner if it wasn't the weekend. Extremely satisfied, the product was exactly what I wanted, and the prices are amazing compared to others. Would buy again.
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Review by confirmed purchaser

Brilliant Service

I order by new sunglasses at lunchtime and they arrive in the post the next morning, excellent service and speedy delivery, perfect timing for my holiday. Very pleased!

Why Sunglasses Shop?

Congratulations to Rose Vincent - our Trustpilot Winner For March!

One lucky winner is picked at random from all our reviewers each month. You just need to leave a review to be in with a chance. Thanks to everyone who reviews too - it helps us do a better job.

Delivery and Returns

Sunglasses Shop offers free delivery, next day in the UK and returns are easy too - because we do understand that sometimes things just aren't what you expect.

Contact Us at Sunglasses Shop

If you want to speak to us in office hours we have plenty of highly trained staff happy to take your calls - 0800 917 1153. If you email us customerservices@sunglassesshop.com, we'll try hard to get back to you within 30 minutes but if you can't talk and still want a quick answer our online chat service is perfect for you. Just click the chat link at the top of the page. You'll be connected to one of our team so you get all our expertise straight to your computer.

Unbiased Advice From the Experts

We are the sunglasses experts and we're at the heart of all things eyewear. We want to share that with you to help you get the best you can from us and your sunglasses because we believe in giving our customers a complete service, not just a product. We have a dedicated team of style advisors who constantly keep their fingers on the pulse of what’s new. Our celebrity gallery is a great place get the latest on who’s wearing what. We offer totally unbiased advice on the most up to date eyewear and we can answer almost all sunglasses and eyewear enquiries. We offer repairs and prescriptions too - we really do have have it all covered.

International Team

Finally, there's our international team. This is a whole team dedicated to sunglasses, and who speak the major European languages. We have the international websites to match and an expert member of our international staff is always ready to talk.

Sunglasses Shop

Why Shop with us? We've a huge collection of the best in designer eyewear, expert staff and we offer free delivery in the UK. We bring you the most up to date news and views on the latest fashions and celebrities. We make buying sunglasses fun and easy. That's why.

Visit Sunglasses-shop.co.uk

Customer Services Team

Call us on: 01793 746546
We live here: 17 High Street
SS1 1JE Southend-on-Sea
United Kingdom

Category

Fashion Accessories

Clothes & Fashion

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