Pharmacy2U reviews

Pharmacy2U reviews

Excellent
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never had a problem with pharmacy2u

I have been with them for a very long time and have never had a problem, maybe if they were a bit quicker & they said what day I would receive my medication would be a great help, as if I miss the post I have to Waite another day or two
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Unacceptable, unhelpful service

I recently signed up to the Pharmacy2U service, advertised at my local practice. The service I have received has been less than adequate and I have contacted the practice to suggest they removes any promotional materials relating to this company.

Over an 8 day period (after placing my first prescription order with the company) the following catalogue of errors occurred:

- told medication would arrive the day of call / the day after on 4 occasions when this was not true

- medication was delivered to wrong address (home address not delivery address - despite reiterating this at least three times)

- told fridge line items delivered had not been stored correctly and therefore not suitable for use, before being told this wasn't true and the items were safe to use

- told to obtain a physical copy of my medical exemption certificate by ordering online. When I looked into this, it transpired this was not true and you had to complete a form given to you by your GP practice (which obviously makes sense for validation purposes)

Following this extremely stressful experience I have de-registered from the service and I strongly urge people not to sign up. Absolute waste of time.
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Review by confirmed purchaser

Great service

Great service
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Review by confirmed purchaser

Rubbish!

I did not receive what I ordered!
Pharmacy2U

Reply from Pharmacy2U

Dear Raff,

I can confirm we can only dispense the quantity that is prescribed on the prescription by your doctor.

I can see you have contacted Customer Care and the charges on your latest order have been explained to you.

If you require any further assistance or explanation please do not hesitate to contact Customer Care on 0113 2650222.

Kind Regards
Rachael
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Review by confirmed purchaser

Never dissapointed

Quick delivery, great product! Now wonder I keep comong back to order!
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Talk about exemplary customer service

Even taking on board that Easter is around the corner, I must say that Pharmacy 2 u generated and posted my order in just over one and a half hours. I placed an order with another company last week and received after four days, sorry we don't have these products in stock. Pharmacy 2 u has never seen me wrong.
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Review by confirmed purchaser

Fast, efficient service

This was my fist experience with Pharmacy2U and it was so easy. IN addition the prescription was despatched swiftly. Delighted with the simplicity and speed.
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Review by confirmed purchaser

Great prices and great service

the items ordered were actually hard to find AND my order was so cheap compared to buying it locally. Well Done. I will be using this site again for sure.
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Review by confirmed purchaser

Reliable retailer with decent stock range & competitive pricing

If they have what I want I have found Pharmacy2U to be a consistently reliable source, always delivering promptly and with trouble-free processes.
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Review by confirmed purchaser

Fantastic!

Fantastic products. Fantastic prices. Fantastic service - What else do you need?
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Review by confirmed purchaser

Amazing

delivery was super fast and the product was magic. will defiantly be using p2u again!
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Review by confirmed purchaser

Great service, great help.

I found the Pharmacy2U website extremely helpful and very easy to navigate. I've been ill and have been taking Codeine Linctus - which has been very helpful - though unfortunately I broke a bottle I bought and had to buy another, unfortunately, but understandably, they may only sell a customer one bottle a month, yet this didn't bother me much for they were extremely helpful and quick to reply to my e-mails when I asked about it.
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Review by confirmed purchaser

cancelled order and STILL waiting for refund, extortionate shipping costs also.

Product-wise they provide an ok service, but i've been waiting 4 days for my money to be available in my account. They "say" it wasn't taken out in the first place, so why am i still waiting for my money to be cleared???

Shipping costs are more than the product i ordered, this is poor. Overall, unacceptable.
Pharmacy2U

Reply from Pharmacy2U

Dear Joseph,

I can confirm when you submitted your order your card issuer has reserved the funds until the payment is captured by Pharmacy2U which occurs on the day of dispatch. As your order was cancelled no payment was captured so no refund will be processed. If you contact your card issuer they will be able to advise of the time scale of when they release the funds back to you.

Your previous order was dispatched using Royal Mail First Class Delivery Services and the cost of delivery is reflected on their delivery services, which is out of Pharmacy2U control.

Please accept my apology for any inconvenience this may have caused and if you have any questions please do not hesitate to contact our customer care team on 0113 2650 222.

Kind Regards

Annette
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Review by confirmed purchaser

Quick & easy

Ordered two items, not readily available in local pharmacists. Great price & arrived quickly
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Review by confirmed purchaser

Excellent service very prompt!

This is an excellent service which I would definitely recommend to others!
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Great value and quick delivery!

The best value I've found online yet and quick delivery as well, will use again!
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Review by confirmed purchaser

Excellent

Good service. Great products. Quick service.
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Review by confirmed purchaser

fast and cheap perfect.

Give this company a try you won't be sorry. I've not been let down yet !
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Review by confirmed purchaser

REALLY GOOD SERVICE AND PRICES. THE BEST IN ABSOLUTE!

Fast delivery, items as expected, chep prices and good items. Really good!
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Review by confirmed purchaser

very happy very professional.

I had exactly what I was expecting. I even had a stiker to make my job easier should I want to return the items and it is free return. Will use rhem again. Thabkt you. Carmen

Pharmacy2U Details

About this company

Pharmacy2U is the UK's leading NHS approved online doctor and pharmacy specialising in the home delivery of medicines direct to your door. Whether you are looking for prescriptions, medicines, exclusive skincare products, or fragrances, Pharmacy2U is your one stop healthcare solution.

Visit Pharmacy2U

Contact information

Call us on: 0113 2650222
We live here: 1 Hawthorn Park
LS14 1PQ Leeds
United Kingdom

Category

Pharmacy2U - Unparalleled Service levels with free delivery over £40

Over 98% same day dispatch

Not happy - Return your order within 28 days for a no quibble refund including delivery costs.

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