Interior Addict reviews

Interior Addict reviews

Excellent
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from 0 - 10
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fin betjening

Vi er meget tilfredse med vores nye møbler,de kom som lovet efter ca 14 uger,
og de er bare så flotte,for ikke at tale om prisen som bare var helt i top.
Vi købte først en lampe som kom efter allerede 14 dage,og som var ligesom vi havde set den på nettet.
Vi kan varmt anbefale Interior Addict
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Snabb order

En snabb order. Endast 15 dagar fr.om beställning av 2 st Svanenfåtöljer
tills de var levererade.
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Trustworthy and excellent service

We ordered 4 chairs from Interior Addict and got them 1 month later. 3 of them had small flaws and we returned them for new ones. We now have 4 perfect chairs, that we are very happy with. This back and forth is obviously somewhat annoying, but the whole process has been handled very professionally and fast. No questions asked when returning - they just wanted us to be happy with the products. Rehana from customer service has been a real joy to communicate with and I would most definitely recommend the company and their products to others. We will be buying there again in the future. Thumbs up from us.
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Fantastiske sofaer

Jeg bestilte primo november 3 sofaer, som kom ultimo februar. Lidt senere end oplyst, men det er ok. Det er nogle rigtig dejlige sofaer. Der er røget en knap af i en af dem, men den er til at sy på igen. Det er hvad, der sker :-)

Jeg har lige bestilt en stol mere.
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Kvalitet både i produkt och service

Varorna, 2 lampor levererades inom utlovad tid.
Jag satte samman första lampan, det fungerade utan problem. Imponerades också av att den höga finishen.
Då jag sedan satte samman lampa två upptäckte jag tyvärr att det ena lampglaset, trots mycket nogrann emballering, av en transportskada var knäckt tvärsöver.
Jag reklamerade via email och fick hemsänt ett ersättningsglas inom en vecka.
Nu är också denna lampa ihopskruvad och de pryder båda sin plats hemma.
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Great, fast and secure!

Great products, fast delivery and secure payment.
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Bra produkt, oändlig leveranstid....

Beställde och betalade ett bord den 1 oktober och efter en lång leveranstid (22 december) visar det sig att bordsskivan är sprucken (transportskada). Inga problem med reklamation och budskapet var att en ny kommer att skickas så fort som möjligt. Den finns dock inte i England utan måste skeppas från Kina. Vi skriver idag den 28 mars 2014 och någon bordsskiva har ännu inte levererats.

Ingen skugga över själva produkten dock, snygg och av god kvalité och inget fel på bemötandet från kundservice, det är bara det att jag ännu inte har ett bord ett halvår efter beställning.
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Great product, fast delivery and excellent service

This morning my Hans Wegner Wing Chair arrived. It was very well packed in a giant carton box. The chair looks stunning, feels very solid and heavy. The chair was in stock so between purchase/payment and arrival there were exact 14 days as their website describes. I'm very pleased with the communication throughout the proces, emails are quickly answered and always with the correct info. Will certainly buy again!
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Interior Addict

The furniture I ordered was fine. However, the delivery took some time, and the website was not up to date with regards to providing information and tracking the status of the delivery.
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An excellent service and a great product

I have been most impressed with: -
(A) the products that "interioraddict" are putting on to the market. The overall manufacturing quality is very good indeed. The price of their products is also extremely attractive when compared with other facsimile producers and, of course, in an entirely different ball park from the big name furniture producers who may imply or may even claim that they alone have the absolute copyright on the original designs. If such manufacturers were paying heed to and working within the spirit with which the great designers produced their designs, then their prices would be more affordable for everyone and not just be affordable by the merchant banking people. The great and ubiquitous value of "interioraddict" is that they can and do bring the great designs of the very best architects and designers of the 20th and 21st century to everyone at very reasonable and highly affordable prices. Their superb designs should be available to be enjoyed by everyone, everywhere and anywhere, otherwise, what is the point of designing?
(B) I have been very very impressed by the way that my entire order has been carried out to ensure that I, as a customer, was entirely satisfied. There have been no quibbles about any small tiny damage that needed replacement or items that needed to be exchanged. I am absolutely confident that if the entire shipload of stuff I ordered had been damaged, etc., then it would have been replaced entirely without the usual endless wrangling that one has experienced from many other agencies. A great product and a very superior service.
alex macgregor, architect.
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Affordable, high quality and beautifully designed furniture.

I am very happy with my purchase - a Warren Platner coffee table. The piece is just perfect, you can't really tell it's a replica (at least not with an amateur eye). The price is affordable and the customer service is quick and pleasant. The delivery time was quite long, but if you're waiting for something good...
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Amazing Showroom and great Replicas!!!!

I have been to the Interior Addict Showroom recently as the company was recommended to me by a friend. Their showroom looked really amazing, when I first walked in I was greeted by friendly staff who where there to help with any questions. Their replicas looked absolutely great. I couldn't tell the difference between the DSR chairs and the originals that I have seen, I was amazed!!! I really liked the Wegner Hoop chair on the website, and now I realised that I have to buy a bigger house.
I am definitely going to buy a few chairs there soon, but for now I bought a few of their accessories, cushions and LSA products:))
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Terrible service - 6 month delivery

In august I ordered 4 Eames chairs in black and 4 in white. After having paid the delivery time was suddenly prolonged because they had to produce the products beforehand. Alright but that still meant 8-12 weeks and I could live with that. However I didn't receive the chairs 12 weeks later and after calling many times with no one answering the phone, I took up e-mailing them. The correspondence here, I think, was very slow. It could easily take 3-4 days for them to update me with as little as "we will find out" "delivery next week". After a while I was offered to get some of the chairs now and the rest in December. I therefore received the white chairs ultimo November. Upon receiving the chairs, I noticed one of the chairs was scratched which I informed them of right away - they wrote back that they would send a replacement shell.

But the black chairs didn't show up. I kept e-mailing how long it would take - they kept saying that delivery could be expected next week. I went travelling for 2,5 weeks and said I would be able to receive them as of january 4, which they accepted, but when I came home the office had closed for new years until January 6th!
January 10th I had still not received the chairs and they still kept pushing delivery to next week. In the final weeks of february I was so sick of waiting and they kept saying they had contacted the delivery firm to find out what had gone wrong. I then received an e-mail from the delivery firm saying that after countless times trying to reach me without succes over the phone (?!) they had resorted to e-mailing me that they had my chairs and were waiting to deliver them.
I called immediately and of course getting through to them was as slow a process as getting through to Interior A. I finally reached the delivery guy who said they had stored my chairs for almost a month (!!). I said I didn't understand that they wrote they had tried to call me, because I had received no calls or messages on my phone. He then replied that well they actually didn't have my phone number (!!) but that interior addict hadn't informed them of what to do.
This is just so unacceptable and I am very sorry that I bought my chairs at Interior Addict instead of fx [external reference]. A 6 month delivery time, horrible responsiveness and bad service is just so disappointing and makes the purchase of beautiful chairs to a horrible and time consuming experience.
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Very good shop with many stylish furniture and lamps with the best design!

A company with very good service. They respond quickly to any questions and send the ordered goods very quickly. Very high quality of all the things we ordered. We are very pleased and will return as a customer again and again!
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God kundeservice, god oppfølging og god kvalitet

Handlet Eames Gyngestol. Fikk veldig god oppfølging fra kundeservice, varene ble levert til riktig tid og kvaliteten er god. Anebefales!
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Meget tilfreds kunde, som købte 2 designer lamper.

Hej. Vi har først købt en PH3.5 væglampe, som vi fik leveret i en meget flot og skånsom emballage efter ca. 2-3uger. Da vi pakkede lampen ud, indfriede den fuldtud vore forventninger.
Så turde vi godt købe mere, og bestilte så en Arne Jacobsen gulvlampe, som blev leveret efter ca. 14 dage, også med en god og skånsom emballage, og lampen lever fuldtud op til vore forventninger.
Tak til Interior Addict, det er ikke sidste gang vi handler hos Jer.
Mvh
Frode
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Kvalitetsprodukt og en sjældent god kundebehandling.

Jeg havde længe tænkt på at købe en Charles Eames Soft Pad kopi-kontorstol via nettet,men jeg var meget i tvivl om, hvem af de mange forhandlere jeg skulle bestille hos.Efter at have undersøgt,hvad tidligere kunder havde haft af oplevelser med de forskellige forhandlere, bestilte jeg Eames kontorstolen hos Interioraddict.Firmaet oplyste at der kunne gå op til 14 dage før stolen blev afsendt.
Efter 14 dage skrev jeg en e-mail til firmaet og forhørte mig om stolen var afsendt.De svarere mig,at stolen var leveret til fragtmanden, og at jeg snart ville modtage den.
Og så kom den store dag,hvor jeg modtog en super solid,ekstra tyk,emballage med Eames Soft Pad kontorstole.-Stolen var en tro kopi af den originale,anilin læderet var af den fineste bløde kvalitet,hele stolen var virkelig kvalitet.
Jeg vil til slut fremhæve den udsøgte kundebehandlig,som man klart fornemmer ved kontakt med firmaet.
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rigtig god service og til at stole på

Kan kun anbefale og handle ved dem .
god service når man ringer
hurtig ombytning af vare hvis der er noget i vejen
varene kommer hurtig hvis de er på lager
hvis ikke må man påregne lidt længere leverings tid men det er værd at vente på.
I det hele taget et rigtig godt sted og handle
jeg har selv lige fået 2 kogle lamper og har yderlig bestilt stole som er på vej.
vil helt sikkert handle der igen.
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Great quality, good looking, reasonably priced sofa

Really pleased with our new sofa. The Hans J Wegner Style GE 290 2 Seat Sofa.The quality of it exceeds our expectations for the price. It's comfy and compact. A very solid build and the upholstery looks lovely and seems nicely done. Had to wait a long time for it, but no longer than we were expecting.
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Great furniture but slow delivery

We have ordered furniture from Interior Addict before and have been really pleased with the quality and reasonable prices. This time we ordered a chair, which we are very pleased with. The only down side was with the delivery. We were aware that production would take 3 months but overall it actually took 5 months for us to receive the chair after placing the order. This was mainly due to the delivery company who were unable to give me a day when someone could be in to receive the goods despite numerous texts, phone calls and emails. When I finally arranged the delivery on a day someone would be it didn't turn up! The delivery ended up taking so long to arrive as there was a 2-3 week delay between trying to arrange each subsequent delivery. However, having said all this I would still order through them again as previous experiences have been better and I love their furniture.

Why Chose Interior addict?

QUALITY GUARANTEED

We are so confident in the quality of our products that we offer a 5 year guarantee on all Interior Addict purchases.

NO MIDDLEMAN

We design and manufacture our products, cutting out the middleman who add unnecessary premiums to the cost of your items.

DIRECT DELIVERY

We deliver directly to your door in order to ensure your special items arrive in optimum condition.

PRICE PROMISE

Our prices are highly competitive against leading online and high street competitors. You can be rest assured that we will never compromise on style or quality.

THE WORLD OF INTERIOR ADDICT

For some people, furniture is just a tool. A functional object to sit on, eat at or sleep in. But Interior Addict, an online furniture retailer, says that for them, it’s an obsession.

The Interior Addict team are very clear about their love of all things interior related, saying “we’re not just passionate about furniture design from the likes of Arne Jacobsen, Joseph Hoffman, Le Corbusier and Charles Eames - we’re utterly addicted to it!”

The company has a strong focus on only selling the finest reproduction pieces, inspired by iconic designers. Their buyers spend much of their time seeking out interesting colours, designs, shapes, textures and trends for their clients. Interior Addict supplies private buyers, professional designers, architects and contractors looking to make a style statement by adding clean lines, unusual curves, pops of colour, and finesse to their projects.

The company also puts a firm emphasis on customer service, explaining that as far as they're concerned, they have to exceed their clients’ expectations in order for them to come back time and time again. Feedback on Interior Addict has been very good so far - from the way they communicate with their customers, through to delivery timescales and quality of the products they sell.

If you’re as addicted to classic furniture design as Interior Addict, you may well have discovered a supplier to match your high standards.

Visit Interior Addict

Get in touch

Call us on: 08454818144
We live here: 50 -52 Commercial Street
E1 6LT London
United Kingdom

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