FFX reviews

FFX reviews

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Review by confirmed purchaser

strong and good air flow.

would use these again. not a bad price and robust.
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Review by confirmed purchaser

Delivery to France

Excellent Service. I am a business based in France and I contacted FFX Tools to see if they could export to France and invoice without the VAT as I am registered business here, the reason being that the price for what I wanted was so much cheaper. After my initial email I had a response from Chris at FFX Tools, he said it was possible I just needed to give them all my details, Chris prepared the invoice and I made a payment via bank Transfer. I received my order within a week of the payment being processed, I would add that the postage charge was not at all expensive considering the size and weight of my order. All in all I am very satisfied and a big thank you to Chris for his help and patience.
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Review by confirmed purchaser

Top class product and service at very competitive prices!!!

I've checked prices all over the Internet and ffx seem to be very competitive all of the time and have been absolutely excellent with their service, it speaks for itself when you keep coming back again and again!
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Review by confirmed purchaser

Slow delivery (over Easter) and poor item description

Good prices, but maybe slow delivery? Items ordered on 11th April, delivered on 22nd April - Even allowing for Easter, I could have done with them quicker..
Also the Grinder I got comes in a very basic cardboard box, and without the 'optional' side guard needed for grinding - FFX don't supply this, oh and the listing doesn't say that it needs depressed discs... Still it was a cheap grinder, so what do you expect... Having said that, I've just placed another order (for some depressed discs), so we'll see how quickly they are delivered
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Review by confirmed purchaser

Prompt service

Purchased a Evolution Mitre Saw, cheapest on the Internet, delivered free within two days! Great piece of kit.
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Review by confirmed purchaser

Prompt service; the original item sent to me was faulty but this was collected and a replacement sent quickly at no cost to me.

As above. This is the first time I have used the company. I think I could have got it slightly cheaper elsewhere but I was swayed by the fact that it was advertised with a precise article number so I knew it would be compatible with the existing mounting plate which I did not want to change.
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Review by confirmed purchaser

Excellent service

Excellent service and fast delivery
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Review by confirmed purchaser

Good prices, speedy delivery, does what is says on the tin!

No additional comments to add over and above the one sentence summary
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Review by confirmed purchaser

Only Co.that returned enquiry email.Fab Serv/Del

Emailed approx 6 tool companies to get the best price for a reasonably large order of power tools. Due to the amount I was spending I expected a few replies! Bar 1 who replied a week later. ..FFX were the only company to respond. Replied that afternoon with a good price! In my opinion of these others can't be bothered to reply to a SALE then the rest of cust. service cant much cop either. I ordered that day, very easy and the delivery came with DPD using their online tracker... impressive! U also received order progress updates fro mm FFX. Well packaged and on time to the minute.Can't ask for a smoother transaction.
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Review by confirmed purchaser

Fast and efficient

The whole transaction was carried out to my full sattisfaction. Delivered good arrived in 4 working days from my order in parfect shape..
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Review by confirmed purchaser

Fantastic tools sold at a FFXLLENT price!

You should really give these guys a look,
Exceptional value for money and delivered in record time.
Go on look them up !
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Review by confirmed purchaser

Generally good service but communication not always great

I have used FFX a few times and they are great if the ordered items are in stock. However, I ordered a grinder recently andI had to chase up when it wasn't delivered within a few days. When I rang up, I was toldt hat it was out of stock and that they were waiting for new stock to come in. It would have been good if (a) they had told me and (b) that the webpage should state "out of stock". The staff are extremely helpful and knowledgeable but FFX need to fix this main flaw in their otherwise excellent service.
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Review by confirmed purchaser

Totally reliable

Fast efficient service.Would not hesitate to use again.
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Review by confirmed purchaser

Quick service and good customer service.

Very helpful when enquiring about a product, very quick service and would use this company again
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Review by confirmed purchaser

A+ TOP NOTCH SUPER FANTASTIC A+

A+++++ Great company with great prices by far one of the cheapest ones going communication is also great they get back to you very quickly and delivery is super quick would defo recommend to anyone top notch tools and equipment A+++++
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Review by confirmed purchaser

Very good service and quick delivery

I have used this company several times now and they never disappoint
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Review by confirmed purchaser

you couldnt wish for a better service.

Easy to order, easy to pay, items in stock, despached the same day, arrived next morning, which is no mean feat when you live in the far west of Cornwall !!
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Review by confirmed purchaser

The best service.

Best prices and an excellent delivery service all you would want.
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Review by confirmed purchaser

Top Class Products and Service

Never having used FFX before, i found them on the net whilst trawling for a new saw bench. FFX were by far the best value i found, so much so that i ordered several other power tools after my obligatory phone call to 'suss' them out. Customer service is a big part of why i patronise tool retailers; if a company has a poor attitude or technical advice then i'll buy elsewhere. FFX past the muster with flying colours supplying top quality products at very competitive prices, as well as excellent customer support.
In short i was very impressed with FFX and would highly recommend them to others in the trade [i live at the other end of the country so in no way related to Folkestone or FFX!]
5star :-)
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Review by confirmed purchaser

Perfect in every way, price, correspondence, delivery. Many thanks!!

Perfect in every way, price, correspondence, delivery.
Just how it should be! Would recommend to anybody. Many thanks

Folkestone Fixings Limited Details

UK Call Centre

Our UK based support team prides itself on being knowledgeable, friendly and helpful. If you have any query or just need some advice, we want to help - just give us a call.

FREE UK Delivery*

If your delivery address is within the UK then delivery is now FREE! Plus get extra discount the more items you buy! * (certain postcodes may incur a surcharge - see website for details)

Genuine UK market products

All of our products are brand new, genuine and carry the manufacturer's guarantee.

About ffx.co.uk

FFX pride ourselves on providing great prices, great availability and great service. We believe this will make us your first and last place to shop for high quality tools, fixings and building supplies.

FFX and FFX-Tools (a trading division of Folkestone Fixings Limited) are based in the South East of England and began trading in 2003.

Since incorporation in 2006, FFX has grown to become one of the UK’s largest independent suppliers of high quality tools, fixings and building supplies.

We are passionate about what we do and believe our reputation speaks for itself – during 2010 becoming Ebay UK’s largest supplier of tools* with an unrivalled customer feedback and customer satisfaction.

Visit FFX

Contact ffx.co.uk

Write to: info@ffx.co.uk
Call us on: 01303 852692
We live here: FFX, CCK House, Park Farm Road
CT19 5EY Folkestone
United Kingdom

Category

Craftsman

Garden

Paint

Plumbing

Safety & Workwear

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