boohoo.com reviews

boohoo.com reviews

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7.9
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Review by confirmed purchaser

Where is my credit on my return?

Return...it was received back in your location on April 10. It is April 23 and I have received no credit on my card as yet. IF I ever did order again I would have to be 100% sure I would not be sending it back.

You say up to 21 days for a credit? WHY? It took you one day to charge my account.......why so long to return it? Not good customer service on returns.
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Review by confirmed purchaser

absolutly fantastic confidence boosting clothing

I saw boohoo on the tv and in a mag and thought I would have a nosey, instantly fell in love with everything. As a new mum with a new body shape and a tight budget I found several items I had to have. Including a gorgeous pair of black lace ankle boots :D ... I ordered the items and they came the next day needless to say they are lovely quality and have really boosted my confidence after having my little boy. Would Deffo recommend boohoo to everyone and I am doing.
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Review by confirmed purchaser

the colour of dresses were darker than on your website.

I love the dresses but the first dress ordered for my granddaughter which was supposed to be purple turned up and was grape.I then ordered a mint green but it was darker than shown online.Ireturned the grape dress but kept the mint one.Iwas pleased however at how quickly I received the orders.
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Review by confirmed purchaser

excellent service perfect dress

Dress received as described with a very quick turnaround
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Review by confirmed purchaser

Great service!

First time I've used boohoo, and was nicely surprised by the service. Order came a lot earlier than expected, packaged well, and the shoes I bought look great for the price, although I haven't actually worn them yet... Well done boohoo, I'm impressed!
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Review by confirmed purchaser

FABULOUS!!!!

My order came on time and I was really happy with my purchases. Great quality dresses I will definitely be shopping with boohoo again!
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Review by confirmed purchaser

Fun, Colourful,Easy and Stylish

BooHoo , Was very simple to work and subcategorise into what you were looking for. Once you found the styles you wanted it was great to see the different colours they have in everything!!! thats what impressed me the most.

Shipping was fast!! and very easy to track which is a huge winner in my books. The variety of clothing is excellent . i will defiantly be buying more clothes from BooHoo
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Review by confirmed purchaser

Very disappointed

Ordered a jacket to go with my outfit I bought of other sites paid for next day delivery waited for it coming to then get a email saying your money has been refunded no explanation why!
I read the small print that then stated it could be cause the item I ordered was out of stock! To me or anyone that's just not good enough it should of came up it wasn't in stock before I ordered, paid and got my hopes up waiting for it to delivered! Then had to wait over 5 days for the money to go back in my account! Really disappointed cause your stuff is so nice! That's the first time I ever purchased anything of your website and this happens! I understand these things happen was just disappointed obviously.
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Review by confirmed purchaser

where is my order!?

Ordered over 60.00 of clothin next day delivery on mon still not here and no reply to my email asking where it is
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Review by confirmed purchaser

value for money!

really like this website! good quality for the money, excellent for holiday clothes and basics.
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Review by confirmed purchaser

useless

i ordered a dress amd a top, and payed for next day delivery. i ordered before 8.00pm and should have been given the next day delivery, but didnt get it. so after two days had passed i mailed them and they refunded my delivery charge. its now been over 2 weeks and i havent received my items. ive sent alot of emails and all i received was one phonecall last week saying its in my local post office, which its not. i am now being ignored and will not be using this website again.
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Review by confirmed purchaser

Fashionable and good quality clothes/shoes at affordable prices :)

I used to regularly shop online, but only on Australian based websites. I kept seeing the advertisement on TV so one day I decided to check the BooHoo website out...and BooHoo became WOO HOO!! haha I was really surprised by the stock that was offered and also the prices :) ... I kept scrolling through the website and found things that I really liked and also things that I knew my friends would like. Anyway, even though I never visited the website with the intention to buy anything, I ended up buying a few items. Trust me I could have spent a lot more, as I literally couldn't make my mind up on what to get, but it was my first buy so I wanted to see what the clothes would look like once they are delivered. A lot of websites make their clothes look amazing in photos, but once you receive the items it's a bit of a disappointment. It took about 7 days for my order to reach me, which is fairly quick considering I have waited that long for items posted within Australia :o :o Plus no postage&handling fees!!! I loved the items and ever since I've been visiting the website and filling my wardrobe with new items every month and I've literally saved a fortune! :DD The quality is great for the price you pay! My items always get posted quickly & arrive within a week. I'm also a fan of the FREE EXPRESS SHIPPING& other promotions that you wouldn't find elsewhere! And they have them regularly so it's worth to be on the look out if you are after a bargain :D To sum it up, I decided to write this review to let others know that it is a safe and reliable website... The clothes are fashionable & affordable, and the service is great! I will definitely keep shopping at BooHoo! You should check it out, I can guarantee you would find something to fit your style and budget! Have fun shopping :)))
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Review by confirmed purchaser

fantastic

Beautiful clothes. Generous fitting and super fast delivery. Can't wait to buy more
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Review by confirmed purchaser

good value but 80% never look or fit right

ive purchased the odd item from boohoo but i tend to order quite a few things knowing that some wont look right or have an odd fir - but thats the risk of buying over the internet, there is another site howevere that i order from and things are usually just like they are on the models in the pictures. i find boohoo can be abit misleading and sizes can be odd?
i have however bought a great xmas jumper and summer jumpsuit from them which are exactly what i wanted but wish there was more different shaped models or advice on sizing as i am 5'2 large bottom than top - i think its whats missing in general in the fashion industry and boohoo could be the first to provide this
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Review by confirmed purchaser

Fast delivery, high quality clothes :)

I watched some youtuber's videos about the boohoo's clothes, and found them very impressive, so i decided to order some stuff. And i am not dissapointed at all. :)
The delivery was fast (about one week) and i get what i saw on the pictures, nothing worse. The quality is really good, and the sizes are what i calculated, so i am really satisfied.
I will definitely order again, and i hope that package will be as good as this one. :)
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Review by confirmed purchaser

Not very happy how long it's taking to get a refund!!!

I ordered the shoes and they came promptly which is fab they were both nice but on the very small side I'm a size 6 and I think I would need a 8! So packaging the shoes up and sent them back had confirmation that the shoes had been received but are still waiting for a refund!!! Well over a week now!!!!!!! Quick enough to take my money but not return it!! This had put me off ever using boohoo again!!
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Review by confirmed purchaser

Excellent service

Have ordered with boohoo a few times and it has been a pleaser Everytime and they deliver really quick, would definitely recommend to anyone who wants to order
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Review by confirmed purchaser

Customer friendly!

I have ordered from Boohoo many times. Last order went a bit wrong and all things I ordered were not my size. Got to mention, that this was my fault. I returned the package almost 3-4 weeks later. Did not expect to get my money back, but I did which is great. That shows Boohoos customer friendly side.
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Review by confirmed purchaser

Need more petite size dresses

Buying from this company is fun. The Material thin not really great ! but otherwise looks good on. Most of there models or over 5,5 , so if your petite and want a short dress best to make an enquiry. The customer service is good plus delivery. They should have a petite range.
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Review by confirmed purchaser

Amazing service :-) will use boohoo.com again and again!!!!!!!!

Great service!!! Clothes delivered within 3 days and were perfect :-) can't wait for my next pay day :-)

boohoo.com Details

About Boohoo.com

Boohoo is one of the UK’s leading online fashion retailers, offering trend-led clothing at affordable prices. Aimed at fashion forward females, Boohoo offers the very latest styles in clothing and accessories for women that love keeping their look on-trend and affordable. Since the launch in 2006, Boohoo has quickly become one of the most successful online fashion retailers for women’s clothing. As the company has grown, so has the customer base and Boohoo now ship worldwide to countries such as USA and Australia. Through extensive research and our great knowledge of our customer base we provide style inspiration features backed with the latest catwalk looks to make sure all our customers keep one fashionable foot ahead of the crowd!

Visit boohoo.com

Boohoo Customer Services

We live here: PO BOX 553
BB11 9GD BURNLEY
United Kingdom

Category

Ladies wear

Menswear

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