Bigbustours reviews

Bigbustours reviews

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Review by confirmed purchaser

Fantastic way to see the City!

We received rode Big Bus Tours on our first full day in London. We thought it was a wonderful way to get our bearings in town and see all of the highlights. On the following days, we dove deeper into the sights.

We had bought 24 hour tickets. If I were to do it again, I might suggest the 48 hour tickets. We rode the Tube every day - but I think the quickest way between two famous sites is often the Big Bus Tour.
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Review by confirmed purchaser

Les cht'is à LONDON

Après une quête, digne d'une chasse au trésor, nous avons trouvé, enfin, un arrêt du Big Bus Tour. Ensuite, que de bonnes surprises :
- accueil en français,
- promenade, dont on choisit la durée, les arrêts, agrémentée de commentaires (écouteur) fort intéressants, fournis en détails et musique d'accompagnement agréable.
Nous nous sommes félicitées d'avoir fait ce choix qui re-confirme les endroits touristiques à visiter ou en fait découvrir d'autres, souvent fort éloignés et que nous n'aurions pu voir en une journée. .
Bref, à recommander.
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Review by confirmed purchaser

Good service

The tour was a great experience. I'd appreciate if the buses could drive the whole evening (at least till 10 p.m.). It would be very nice to could see the city lights from the bus also.
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Review by confirmed purchaser

Great tour for short stay in London.

Had 3 full days in London so we decided to take 48 Hrs ticket. First day we took red route with live commentary. Tour guides are really good and I enjoyed in their comments. We hoped off to see London Eye and Tower, and just continued ride afterwards. Second day we used ticket tor boat cruise to Greenwich.
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Review by confirmed purchaser

Good if you are a first time visitor to London

The Big Bus Tour is a good way to see London if you are a first time visitor. The live guide was entertaining but we were stuck in traffic quite a lot. The boat cruise included in the price was a good too.
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Review by confirmed purchaser

Very professional and informative outing.

I enjoyed the tours. The buses were readily available. The staff was knowledgeable. I loved the walking tour above all.
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Review by confirmed purchaser

95% comfortable

I started off on the 8:30 red route bus on 3 April.
The first operator did not speak clearly and wasn't very helpful when I missed my first hop off spot, neither did he give any advice as to when the shops/attractions opened that I wanted to get off for. I wasted time by getting off when they opened only 1.5 hrs later and I had to get back on and come back later on the blue tour in the afternoon.
The second operator was great. He gave lots of helpful advice and suggestions and tailored his commentary to where the tourists were from. Sadly we had to leave the bus as there was a fatality just in front of the bus.
Once on the ground, the big bus representative at St Pauls was not helpful on how to proceed at all.
Luckily the representative at Trafalgar square made up for it by being very caring and helpful.
The next guide was also brilliant and again gave excellent advice.
A pity that so much time was wasted at St Pauls, which meant that we could not get off at all the stops that we wanted to due to time constraints.
The blue tour felt very impersonal after being on the red tour, but served the purpose of getting to the places we wanted to be at.
The representative at Harrods was very sweet and helpful and made sure we were all taken care of before he finished his shift for the day.
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Review by confirmed purchaser

The Best Way to See London

My daughter visited London for the first time and coming from a much slower paced West Virginia in the United States, this was the best and most relaxed way for us to see London. We were able to take some beautiful pictures, and the 2 day deal that included the boat ride was great! The staff was informative and friendly and made the tour really quite enjoyable. It is definitely a must do when visiting London!
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Review by confirmed purchaser

A wonder experience.

It's a super experience, staff are pleasant and helpful without being pushy. The hop on hop off allows you to see places and then revisit the ones you wish to spend longer at. The added bonus is the boat trip a fantastic way to approach to Tower of London, it made a fantastic weekend.
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Review by confirmed purchaser

bien organisé,personnel très compétant et très agréable.Rien à redire

A recommander vivement,découverte de Londres extraordinaire
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Review by confirmed purchaser

Great sights shame about the service

Good value 48 hour ticket. Unfortunately the bus staff on the Sunday failed to issue us with a ticket in return for our voucher. That resulted in problems boarding the boat and worst of all a lot of attitude and difficulty with the bus rep when we next boarded - rude to my wife and sarcastic to me. Not our fault you didn't follow your own procedures.
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Review by confirmed purchaser

Excellent way to see many places in one day.

The whole experience is excellent. I would be nice if the two-day pass could be bought after you buy the one-day pass (just paying the difference). I was not allowed to do so, otherwise I would have taken the bus again the next day.
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Review by confirmed purchaser

Informative and relaxed tour

Picked up near Euston, very convenient, then joined the red tour transferring to the blue tour to complete the route back to Charring Cross. Very enjoyable and a very good way to see London and avoid using the tube.
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Review by confirmed purchaser

not quick enough for a one day visit

if we had had a two day visit it could have got more stars, but for a one day visit it took too long on the buses with the traffic.we had to get off at one point and catch a tube as we werent going to have anytime to see the tower of london. The extremely helpful guide at the embankment sorted us out our tickets that werent scanning so that we could go to the tower on the ferry. the guide near buckingham place was useless he put us on a bus that took ages and we would have ended up after 1/2 hr having to travel another 40 mins to the embankment if we hadnt got off when we did. The drivers were all friendly
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Review by confirmed purchaser

Good tour let down by staff herding us like cattle

We really enjoyed the tour and would recommend it to anyone unfortunately the experience was soured at the start by the way we were greeted by the staff at the Tower of London stop. As other tour operators use the same stops the staff for all of the companies are trying to entice you onto their bus, as we already had tickets we walked up to the big bus tour bus to our surprise the guides started to physically fight over us pushing and shoving each other out of the way, we were herded onto the bus without having our ticket checked or the format of the hop on hop off system explained to us, it felt like we were being kidnapped. This soured what is otherwise a really good tour! Our only criticism of the tour itself would be the horrible repetative and cliche music used during the tour through the pre recorded guide.
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Review by confirmed purchaser

good company

The drivers were a bit grumpy, not willing to answer questions about directions
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Review by confirmed purchaser

exelent

Tout était bien, malgré des petit retard entre les comentaire enregistré et le lieux mais parfait
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Review by confirmed purchaser

Good one

All the rides were good.More frequent buses are much appreciated.The ticket man at Marble Arche was not really helpful.When I asked him about the routes he just told me to look at the map which is bit confusing for first time user.
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Review by confirmed purchaser

Great way to see London for the first time!

We took the kids to London for the first time last week. Using the Big Bus tour was an ideal way to see everything with minimal stress. With continous commentry if you need it and a hop on and off approach we now have a really good overview. Recommended.
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Review by confirmed purchaser

wonderful sightseeing full of interessants notes and news about London

wonderful sightseeing full of interessants notes and news about London.I came with my mother that didn't want to walk. We never get out of the bus and did the complete tour and we enjoied it really much.

The Big Bus Company

About this company

Your Big Bus Sightseeing Tour is created around a carefully designed route that takes you to the key places of interest, and a hop-on hop-off facility that lets you discover them. All tours offer an informative and entertaining commentary and are delivered by a regular service of purpose built open-top buses. Every city is different, so Big Bus Tours carefully tailor the tours to showcase the buildings, monuments and attractions that make the city unique. Wherever possible, Big Bus Tours provide inclusions such as river cruises and museum entry that enhance the sightseeing experience. We do our best to deliver a fun day out and a perfect introduction to the city.

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We live here: United Kingdom

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